We've had this TV for years and suddenly the closed captioning words appeared on the screen and I don't know how to eliminate that feature.
I don't have the original remote that came with the TV. We use a universal remote.
Can you help?
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Look for a button said Menu on the tv manual bottons on the bottom of the bazel frame of the tv.Push that button.Go into tv menu look for Captioning Functions.Have Closed Captioning CC1,2,3 or TEXT 1,2,3 turn it all off.Will have no more close captioning or black boxes,will pop up on ur tv screen.
Ok,Who has been Playing with the Remote,Go into menu,And what you are looking for is Captions in the Captions mode look for Text,Turn it off,Just turn off cc Completly and that will fix it Let me Know ttech
try uplugging the tv for a day
if the captioning is still in customer menu
then try to find a universal or replacement remote
this remote may have dedicated captioning key
there may be a button sequence on the front of the tv that will reset the customer settings