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The printer tells you to insert a letter format paper in the mp (multi purpose) feeder (the manual tray). If you press the GO key the print probably proceeds with print job (if has the paper loaded in mp feeder)
MP tray is not the cassette it this flap that pulls down above it.
The machine will revert to asking to place paper in its MP tray when the information it is receiving about the document from whatever program tell it that the size is not the same as what the cassette is set to...
so, check page size in of document in word program or whatever you are using
also check paper type and size settings match those you just checked in the printers properties under printers in control panel.
If you put a piece of paper in the MANUAL BYPASS TRAY bot the cassette it will print on that.
To get evverything back to normal, turn off printer, delete jobs in print que, change paper size of document in word/excell/etc is set same as paper type in printer, print again.. all should be good...
p.s. these are good quality printers that why I bother to answer you... cheers
first of all, if you don't get any massege on the screen of the printer, it's mines that you don`t select the MP Tray on the driver.
before you print you press the "print preference" button and choose the MP Tray at the Paper source
Check for the latest print driver and eventually for the latest firmware. You may have to switch the print driver to PCL instead of KPDL (Auto). Ask your service provider to do that if you don't have the knowledge.