Question about Plantronics CS55 Wireless Headset

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Plantronics cs55 compatibility setting Toshiba dp5032

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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ohms
  • 1879 Answers

SOURCE: Plantronics CS55 headset.

Greetings,

I also use a headset at work from the same company (Plantronics), If the battery is faulty it will not power and you can't use it.

The wiring has gone bad. Try re-connecting all wires.

Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.
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Posted on Jun 19, 2008

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  • 32 Answers

SOURCE: I have plantronic headset model CS55 the green light is blinking

Either the battery is low, or the unit is switched on.  If you're looking at the base unit of the CS55, on the right hand side there is a switch that either points to I or II.  If it's on II, your headset will be activated the second it is removed from the base.  If it's on I, it won't turn on, thus it won't turn the light on.  Check to make sure that dial is on I instead of II, and when you pick it up you shouldn't have that problem anymore.
If it's a problem with low battery you have to make sure that when you place the headset on the charging cradle that it's securely seated in there.  Also make sure that you clean the charging contacts (the brass-coloured contacts on the headset and on the base) about once a month with rubbing alcohol.

Posted on Apr 28, 2009

keekus
  • 83 Answers

SOURCE: plantronics CS55. When using the wireless headset

Echo is usually caused by the transmit (speak) level on the unit being set too high.

1. First, try lowering the volume of the telephone. If you still hear an echo, adjust the volume of the headset itself.

2. The master transmit controls of the headset are the ABCD switch settings on the bottom of the base. A is the lowest and D is the highest setting.

3. You can fine tune this setting with the plus (+) and minus (-) buttons on the back of the charging base.

4. If this doesn't fix the echo, try moving the configuration dial on the left side of the charging base. The recommended setting for most phones is 1.

Posted on Jul 18, 2009

keekus
  • 83 Answers

SOURCE: plantronics cs55 problem

Turn on the wireless headset as soon as the HL10 lifter picks up the headset. Remember to press the call answer switch. A steady green light should come on the base and the wireless headset should have a small green blinking light on, on its side.

* Make sure your hand receiver is off the hook when using the headset. Also check that you hear a dial tone on the handset/hand receiver before turning on the headset.

Posted on Jul 18, 2009

wb91
  • 126 Answers

SOURCE: I was given a CS55

If you click on the following page:

Plantronics CS55 Wireless Headset

Towards the bottom of the page, click on the tab labeled ADDITIONAL INFORMATION. Within that section, you will see PLANTRONICS CS50/CS55 INTERACTIVE USERS GUIDE to click on. This will help you visually see how to setup and start using your CS55.

Good Luck from Headsets Direct!

Posted on Jun 15, 2011

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1 Answer

I have the head set connect and can hear the person speak, but the person can not hear me


First, you want to make sure all your connections are secure (the cord from the telephone handset to the base is crucial). Second, make sure the round compatibility dial located to the left of the base is set correctly (never between numbers and usually set to #1 for most phones). Third, oftentimes the wireless signal between the headset and base is compromised so a re-subscription is necessary to make a full connection. Here are the instructions:

http://www.headsetsdirect.com/plantronics-cs55-subscription-pairing-instructions

Aug 05, 2011 | Plantronics CS55 Wireless Headset

1 Answer

I was given a CS55 Plantronics head set. Looking for directions to set it up


If you click on the following page:

Plantronics CS55 Wireless Headset

Towards the bottom of the page, click on the tab labeled ADDITIONAL INFORMATION. Within that section, you will see PLANTRONICS CS50/CS55 INTERACTIVE USERS GUIDE to click on. This will help you visually see how to setup and start using your CS55.

Good Luck from Headsets Direct!

Jun 15, 2011 | Plantronics CS55 Wireless Headset

1 Answer

I cannot here the phone ringing from my CS55 headset or another call coming in.


You will need the Plantronics HL10 handset lifter in order to have the CS55 ring, indicating an incoming call. The HL10 also allows you to answer remotely on most phones and hang-up remotely.

Plantronics HL10 Handset Lifter

Good Luck from Headsets Direct!

May 17, 2011 | Plantronics PL-CS55 Wireless Headset

1 Answer

Incoming call alert


You will need the Plantronics HL10 handset lifter in order to have the CS55 ring, indicating an incoming call. The HL10 also allows you to answer remotely on most phones and hang-up remotely.

Plantronics HL10 Handset Lifter

Good Luck from Headsets Direct!

May 17, 2011 | Plantronics CS55 Wireless Headset

1 Answer

I am using a plantronics headset that I use normally everyday but yesterday while talking to a customer it made a click noise and then cut off I picked up the head set and finished my conversation. I then...


We're had customers call with similar issues. First, make sure your compatibility dial is set properly (located on the side of the base). If set incorrectly, it will make your headset inoperable. If that doesn't fix your issue, try disconnecting and reconnecting the battery and then perform a subscription. Both steps can be found below:

How to Replace your Plantronics CS55 Battery
How to Subscribe your Plantronics CS55 Headset

Good Luck from Headsets Direct!

Apr 28, 2011 | Plantronics CS55 Wireless Headset

1 Answer

Plantronics CS55. When using the wireless headset


Echo is usually caused by the transmit (speak) level on the unit being set too high.

1. First, try lowering the volume of the telephone. If you still hear an echo, adjust the volume of the headset itself.

2. The master transmit controls of the headset are the ABCD switch settings on the bottom of the base. A is the lowest and D is the highest setting.

3. You can fine tune this setting with the plus (+) and minus (-) buttons on the back of the charging base.

4. If this doesn't fix the echo, try moving the configuration dial on the left side of the charging base. The recommended setting for most phones is 1.

Jul 10, 2009 | Plantronics CS55/HL10 Wireless Office...

1 Answer

I am getting feedback and an echo in my Plantronic CS55 wireless


Had similar issue.

This how I fixed it
1) set bottom mic to A
2) set dial on the side of CS55 to "Setting 1" most typical
3) set sound lever on the back to "1"
4) played with mic control on the back until quality became sufficient

Jun 26, 2009 | Plantronics CS55/HL10 Wireless Office...

1 Answer

Plantronics headset crapped out after black out


The black out or power surge could have affected the unit and caused it to short circuit.  If you have purchased it within 1 year of today's date, it is still under warranty and can be replaced by plantronics.

Jan 30, 2009 | Plantronics CS55 Wireless Headset

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