SOURCE: Plantronics CS55 headset.
Greetings,
I also use a headset at work from the same company (Plantronics), If the battery is faulty it will not power and you can't use it.
The wiring has gone bad. Try re-connecting all wires.
Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.
SOURCE: I have plantronic headset model CS55 the green light is blinking
Either the battery is low, or the unit is switched on. If you're looking at the base unit of the CS55, on the right hand side there is a switch that either points to I or II. If it's on II, your headset will be activated the second it is removed from the base. If it's on I, it won't turn on, thus it won't turn the light on. Check to make sure that dial is on I instead of II, and when you pick it up you shouldn't have that problem anymore.
If it's a problem with low battery you have to make sure that when you place the headset on the charging cradle that it's securely seated in there. Also make sure that you clean the charging contacts (the brass-coloured contacts on the headset and on the base) about once a month with rubbing alcohol.
SOURCE: plantronics CS55. When using the wireless headset
Echo is usually caused by the transmit (speak) level on the unit being
set too high.
1. First, try lowering the volume of the telephone. If you
still hear an echo, adjust the volume of the headset itself.
2. The master
transmit controls of the headset are the ABCD switch settings on the
bottom of the base. A is the lowest and D is the highest setting.
3. You
can fine tune this setting with the plus (+) and minus (-) buttons on
the back of the charging base.
4. If this doesn't fix the echo, try moving
the configuration dial on the left side of the charging base. The
recommended setting for most phones is 1.
SOURCE: plantronics cs55 problem
Turn on the wireless headset as soon as the HL10 lifter picks up the headset. Remember to press the call answer switch. A steady green light should come on the base and the wireless headset should have a small green blinking light on, on its side.
* Make sure your hand receiver is off the hook when using the headset. Also check that you hear a dial tone on the handset/hand receiver before turning on the headset.
SOURCE: I was given a CS55
If you click on the following page:
Plantronics CS55 Wireless Headset
Towards the bottom of the page, click on the tab labeled ADDITIONAL INFORMATION. Within that section, you will see PLANTRONICS CS50/CS55 INTERACTIVE USERS GUIDE to click on. This will help you visually see how to setup and start using your CS55.
Good Luck from Headsets Direct!
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