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ALTERNATE WAY TO TRANSFER PHOTOS TO COMPUTER If your photos are stored on the memory card, then remove the memory card from the camera and insert it into an USB memory card reader. Connect this USB memory card reader and memory card into the USB port of your working computer. Your computer will see this as an USB Mass Storage Device or an external storage device; you can then open the folder on the memory card and copy the photos to your computer. Memory card reader is a handy device and is inexpensive. You can copy photos from other cameras and you can also download photos off your memory card to someone else's computer without the need of installing any programs.
The Vivitar DVR 390H is notorious for overheating. When the Vivitar has been on for awhile and/or it is being used heavily(uploading pics/vids to your computer, playing music, viewing videos, etc) it will overheat. The bad part is that it overheats fairly easily.
I have one of these and I do like it, but I mostly use it for its 20 GB harddrive as a backup harddrive. My suggestion is to try and make sure that the camera is not near something such as the fan on your computer, under a lamp, or near a wall when trying to upload pics/vids to your computer. Also when downloading/uploading things to and from this camera, do not try to move ALOT of files at the same time. Also, try to keep it turned off as much as possible when you are not using it. I suggest setting the "power off" to 10 minutes just to make sure.
There is an alternate way of downloading images from the memory card from the camera. Get a USB memory card reader, remove the memory card from the camera, insert it into the card reader, then plug the card reader into the USB port of your computer. You will now see card reader as an external memory device, open the folder and copy your photos onto your hard drive.
Most if not all digital cameras would be read as an "external mass storage device". Based on your description, it is possible that it is the USB port of the PC that has an issue and not the camera. A couple of things that you can try:
verify that the PC's USB ports work by plugging in other USB devices such as a printer, flashdrive, MP3 player;
try the Vivitar in another PC;
double click on "My Computer". The camera would show as another drive, perhaps an "E";
rollback your USB drivers;
uninstall latest Microsoft updates (USB);
update your USB drivers not with Microsoft but with the motherboard's manufacturer's website;
try the digicam's memory card in a memory card reader.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
Good luck and kind regards. Thank you for using FixYa.
A couple of things you can try: 1. Insert the Camera's USB cord to another USB port of your PC; 2. While disconnected from the PC, verify that the pictures are still inside the camera's memory; 3. Reset the camera (power on/off); 4. Check the camera's batteries; 5. Reboot your PC with the camera attached via the USB; 6. Remove the memory card from the camera and try uploading using a card reader; 7.
Uninstall all instances of your USB in your PC's Device Manager, reboot
and allow the PC to auto-detect and auto-install necessary drivers; and 8. Verify that the software/drivers for your camera are installed correctly with no yellow or red markings.
Hope this be of some help. Pls post back how things turned up or should you need additional information.