Question about Motorola Mobility Q Smartphone

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My Motorola Q is stuck onthe Windows Mobile Screen.

My phone is stuck on the Windows Mobile Screen. This has happened before. I dont want to reset it bc i dont want to lose all the numbers. I havent synced my phone for a few days.

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  • Anonymous Apr 17, 2009

    my q moto is stuck on the windows mobile screen before it fully turns on.

  • kevin Aug 22, 2013

    i have the same problem

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I HAVE DMATE ACCOUNT WITH SHAREKHAN.COM

Posted on Jan 05, 2009

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1 Answer

Turn on moto q, stuck on windows mobile image


Turn the motorola handset completely off... Hold the center select button and power button at the same time hold until prompted to hard reset the phone... Keep in mind you will lose any and all data on the handheld. It will be restored to factory settings

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My motoq 9h is not booting up and the phone is stuck on windows mobile screen


Take out the battery for 2 minutes, then put it back in.

You are going to need to do a Master Reset which resets the phone to factory settings. This will erase all data entered into the phone, your contacts, calendar, etc., but will leave the SD card intact.

Hold down the center button of the navigational pad, and power button at the same time which will trigger the master reset. Follow the directions on the screen.

Once you've performed the master reset, goto the Motorola site to do a full update to your phone. This, in my experience, will eliminate the freezing problems associated with the Motorola Q9M, Q9c, Q9h, etc.

Good Luck!

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MAKE SURE YOU HAVE EVERYTHING YOU WANT SAVED TO YOUR STORAGE CARD.
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try a hard reset i tell u how:

1.press and hold the reset button
2. dont let go yet! push the power slider down at the same time
3. let go of the reset button, wait a few seconds then let go of power slider and it should work

else u may need 2 get a new phone or try a firmware upgrade

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Motorola q9c smartphone is frozen on windows mobile screen. this happed when i updgraded and had a new phone activated. is there any way to unfreeze the phone. have tried teh soft reset with battery with...


master reset the phone by hold the center key and the power, then follow onscreen instructions, let it sit on the windows mobile screen, before you master reset try turning the phone off, and taking out the memory card, then turn back on, if same thing happens....do the master reset

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bigsphinx, I too am having the exact same problem on both my phone and my wife's too, about once a month it just locks up then after a soft reset it just gets stuck on the green screen. I called support and they said I just have to do a hard reset, which loses everything :(

So for now I always backup (using PIMBackup) to my SD card for the next time it happens.

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Phone stuck on windows mobile screen


All you can do is a battery reset. Important thing for battery reset is to always make sure unit is on. Remove the battery. Wait 10 sec and then put it back in. Other then that check your warranty status.

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After reset, the screen is locked and i cant do anything


I had this happen and I had to get a new screen fitted.

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