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Puk means personal unlocking key.. It will be available on your sim card documents.. If you do not have it then call for your sim service provider and ask for a puk code.. They will ask the details of the sim owner.. Give them the correct details and they will verify the info and give you the puk code.. Thank you for using fixya.. Please rate me on fixya from your valuable time..
yes, the puk code is required when the pin code is written wrong 3 times, to get the puk call your phone service provider the puk is not related to the phone so if you put in another sim card it will work, or if you put the locked sim card to another phone then the other phone will ask for puk.
its simcard protection incase its stolen, 3 times wrong and its locked, eventually if you enter the puk code wrong too many times it should make the sim card useless so call your phone service provider its your only option.
Well do onething take out the your sim card and note the 24 or less number written on the back of sim and call to the customer care from other mobile and ask him to tell the puk code as well as pin code
dont try to enter the puk code yourself as it is the code of your sim number and if you enter puk code wrong many times your sim will be locked.