Question about Harman Multimedia JBL-610 Consumer Wireless Headphones

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My boyfriend bought a set of JBL-610 Wireless Headphones from a shop at the Hong Kong Airport. The problem is that the shop assistant told him to charge it for at least 6 hours before using it which he did but the headphones don't even switch on and as per the instruction manual, a blue light is supposed to come on and flash three times but nothing. We are unable to take it back as we live in South Africa and was only stopping over at the airport en route back to South Africa. What could be the problem and how do we go about fixing the problem? We have tried all the troubleshooting in the manual but nothing works.

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Contact the company directly and explain your situation, there should be a toll free number for help in the manual or at least an address that you can e-mail or write to.

Posted on Jan 05, 2009

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