Question about Compaq Presario 700 Series DVD-Rom Drive (254112-001-) Plug-In Module DVD Drive
When insert my cd or dvd into my computer,nothing happens.I have tried cleaning lens without any success.Thankyou Barry
My presario f700 is experiencing the same loss of dvd drive. i am able to get the computer to see the drive by using system restore, but it continues to happen. I open windows explorer and find that the drive is not listed under "My Computer". The only way i am able to use the drive is to system restore. sometimes it works and sometimes not (have to repeat until it does work). I think the problem is software based, and not hardware (unless the issue is in the drive itself). Hope this helps add info to the search for a solution.
Posted on Aug 26, 2008
Will probably need more information to help you, but do the following. First, right-click your My Computer icon (I'm assuming that you're a windows user) and then click properties. Click on the tab that read "Hardware", and then click the button that says "Device Manager". A list will pop up- scroll down to the line that reads "DVD/CDROM Drives" and click on the plus sign to expand the list- make sure that your drive is listed. If not, right-click on the computer's name at the top of the list and click "scan for hardware changes", it may pop up in a scan. If THAT doesn't work, open your Control Panel and click on "Add Hardware". You will be asked if the hardware is already connected to your computer- we'll assume that's a yes for now. You may be prompted for a disk, or a driver file. If so, it couldn't hurt to go to the drive manufacturer's website and download appropriate drivers (I've never known Windows to NOT detect a drive out of the box, however). Download the file, install or unzip it (varies from file to file) and direct the Hardware wizard to the location of the installed files. If that doesn't work, you can attempt to locate the drive from a list of compatible windows hardware on the next screen. If it STILL doesn't work- Open the case, the procedure varies some from machine to machine, but you'll probably remove two thumb screws from the rear- then remove the side panel. There should be a flat cable attached to the back of your cd-rom drive, about 3 inches wide, and usually gray. One end should be attached to the drive and the other end should connect to your motherboard. If not, connect it- it only goes in one way, has a tooth to prevent screwups. Next, check that the drive is connected to the power supply; a small, one inch wide connector that terminates four wires should lead from your power supply (large box at top left, has huge pile of cables snaking out of it) to the drive. If not, grab a loose power connector (you should have at least one) and plug it into the drive. If all this checks out, make sure that the jumpers are set correctly on the drive. To do so, you'll most likely have to removethe drive from the machine- look around where all the conenctions are to see two small rows of pins (tiny, even) that have a small bracket arranged vertically between the rows- make sure that it is inserted under the label "M" (master) or "CS" (cable select) either should do. Put the drive back in the machine, hook up the flat (IDE) cable and the power cable, and power the machine on. Since it's rebooting now's a good time to check and see if the drive is detected by the BIOS (that screen of crap that whizzes by when you first start your computer). As the machine starts, it may say something like "Press Del to Enter Setup" or F1, or a bunch of other keys, varies from machine to machine. Press it, and you'll go to a screen that lists some of your hardware and computer specifications. Somewhere in there it should list your drive, again depends on the machine. If it doesn't... there may be several other things. I'd have to know what BIOS your machine uses to continue. If none of these things work out for you, there could be other solutions- try using a different IDE cable, use a different power cable, replace the drive (they're rather cheap these days, or borrow one for testing). I'd need more information to continue.
Posted on May 23, 2007
Tips for a great answer:
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
if these fail to fix the problem
It could be a problem withthe lens, you should try cleaning the lens, it's already gone bad there is no harm in trying If you take a little risk can solve . follow the instruction: Don't panic its very simply. 1. When running your pc , open the drawer.> 2. switch off the acpower 3. remove powercable & sata or pata cable 4. remove all the screw from the back side 5. press clip to open the font panel 6. reverse the cd/dvd rw 7. just remove the cover 8. clean the optical lance 9. use a little( not much )oil place on two steel shaft 10.cover all the equipment 11.now you can fit to your pc Ifit does the same problem please change the cd/dvd rw because the lance has defected
hope this helps
don't forget to vote
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