Question about Compaq Presario 700 Series DVD-Rom Drive (254112-001-) Plug-In Module DVD Drive

2 Answers

DVD ROM andDVD-RW

When insert my cd or dvd into my computer,nothing happens.I have tried cleaning lens without any success.Thankyou Barry

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  • cdan Nov 02, 2007

    hello....i have a compaq presario.......the dvd rom stopped reading disks,,,,the tray opens, the power light is on,,,,,,i booted into an UMBUNTU live disk just fine....with the same dvd rom......i did a complete system restore back to factory settings for windows xp......please , any help would be great

    thank you
    dan

  • Richard Barnes
    Richard Barnes Dec 23, 2007

    Problem: the DVD will not spin. Unit is a Presario 6000 with a RW drive installed already. Unit installed is a Sony DRU-840A DVD/CD RE-W.

    Original drive was set on C/SEL. I used same set on Sony unit with no luck. Currently I have the new Sony as Master and other a slave. Unit has power, ejects and red led blinks with DVD entered. I at times can hear unit head trying to read, however, the DVD disk never spins.

  • Anonymous Feb 07, 2008

    i insert a cd or dvd into the drive and i only get a "please insert disc into drive" message

  • bwajoli Feb 05, 2009

    ADDITIONAL INOFRMATION
    I am having the same problem. the additional info you may need is that the BOIS is not responding right. Once i entered the BIOS ( I restart my laptop and press F1 to enter the BOIS) I find myself in the main section with the "Diagnostic Log" highlight. I can only enter the "Diagnostic log" which take me to a screen where I have a bunch of vertically. if you escape from that screen you'll find yourself in the main screen but still with one line highlight and the up,down, left, right arrow key take you nowhere

  • canoxbox Apr 26, 2009

    my computer does not recognize the disk drive, I place a CD in the tray, but it does not pass anything my mail ikarocanibal@gmail.com

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My presario f700 is experiencing the same loss of dvd drive. i am able to get the computer to see the drive by using system restore, but it continues to happen. I open windows explorer and find that the drive is not listed under "My Computer". The only way i am able to use the drive is to system restore. sometimes it works and sometimes not (have to repeat until it does work). I think the problem is software based, and not hardware (unless the issue is in the drive itself). Hope this helps add info to the search for a solution.

Posted on Aug 26, 2008

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Will probably need more information to help you, but do the following. First, right-click your My Computer icon (I'm assuming that you're a windows user) and then click properties. Click on the tab that read "Hardware", and then click the button that says "Device Manager". A list will pop up- scroll down to the line that reads "DVD/CDROM Drives" and click on the plus sign to expand the list- make sure that your drive is listed. If not, right-click on the computer's name at the top of the list and click "scan for hardware changes", it may pop up in a scan. If THAT doesn't work, open your Control Panel and click on "Add Hardware". You will be asked if the hardware is already connected to your computer- we'll assume that's a yes for now. You may be prompted for a disk, or a driver file. If so, it couldn't hurt to go to the drive manufacturer's website and download appropriate drivers (I've never known Windows to NOT detect a drive out of the box, however). Download the file, install or unzip it (varies from file to file) and direct the Hardware wizard to the location of the installed files. If that doesn't work, you can attempt to locate the drive from a list of compatible windows hardware on the next screen. If it STILL doesn't work- Open the case, the procedure varies some from machine to machine, but you'll probably remove two thumb screws from the rear- then remove the side panel. There should be a flat cable attached to the back of your cd-rom drive, about 3 inches wide, and usually gray. One end should be attached to the drive and the other end should connect to your motherboard. If not, connect it- it only goes in one way, has a tooth to prevent screwups. Next, check that the drive is connected to the power supply; a small, one inch wide connector that terminates four wires should lead from your power supply (large box at top left, has huge pile of cables snaking out of it) to the drive. If not, grab a loose power connector (you should have at least one) and plug it into the drive. If all this checks out, make sure that the jumpers are set correctly on the drive. To do so, you'll most likely have to removethe drive from the machine- look around where all the conenctions are to see two small rows of pins (tiny, even) that have a small bracket arranged vertically between the rows- make sure that it is inserted under the label "M" (master) or "CS" (cable select) either should do. Put the drive back in the machine, hook up the flat (IDE) cable and the power cable, and power the machine on. Since it's rebooting now's a good time to check and see if the drive is detected by the BIOS (that screen of crap that whizzes by when you first start your computer). As the machine starts, it may say something like "Press Del to Enter Setup" or F1, or a bunch of other keys, varies from machine to machine. Press it, and you'll go to a screen that lists some of your hardware and computer specifications. Somewhere in there it should list your drive, again depends on the machine. If it doesn't... there may be several other things. I'd have to know what BIOS your machine uses to continue. If none of these things work out for you, there could be other solutions- try using a different IDE cable, use a different power cable, replace the drive (they're rather cheap these days, or borrow one for testing). I'd need more information to continue.

Posted on May 23, 2007

  • James Boggs
    James Boggs May 23, 2007

    Post Script -

    You may be more likely to recieve meaningful help if you provide more details on the problem. Did any of the above give any result?

    Did your machine already detect the drive, just wasn't able to read the disc? Any strange noises when it spins up?

    Things of that nature.

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may be some dust in ur dvd drive man ...just try to clean u r lens  by a lens cleaner disk..which is ablable in market with a liquid...

 

best regards & best of luck..

even u can mail me at my mailing add- sigma_shiva1@yahoo.co.in

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