Hi sometimes DVD/CD drive become dirty of dust falling into leses. Try This first !
Prepare 1 Cotton buds (clean one) 1 ply of tissue
1)Dip i side of it to Pure SWAN ALCOHOL or cleaning pure alcohol 2)touch 3 second of cotton bud to tissue (this to ensure excessive alcohol absorbed to tissue) 3) eject your cdrom drive 4) use cotton bud, scroll /rub/ twist the bud onto the shiny lens, be careful not over excessive force over the lenses. 5) rub again with dry bud.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
First of all, are you trying to read Blu-Ray DVDs? Unless your drive is made for them, it won't be able to. The same may be true if you're trying to read a dual-layer DVD. Not all DVD drives can handle them.
CDs and DVDs need different kinds of laser light to be read, and a combo drive like yours is essentially two drives in one. Sometimes a problem develops in the pickup and it can read one kind of disc and not the other. My experience is that it's usually the DVD function that fails more often. The data on a DVD is much more densely packed and harder to read.
Try making sure the discs you're trying to read are clean. If the problem is affecting all the DVDs you try, replace the drive. New drives for a desktop computer only cost around $20 to $30 and they are easy to change. In a laptop, the drive will be more expensive and maybe hard to find; in that case you may want to consider a USB external burner as a replacement. This is also an option for desktops as well.
Hi there, do not format now. Just try these.
Run the driver disk & install the CD/DVD driver. After finish the setup restart your pc or laptop. Hope that time your CD rom detecting the cds. But make sure, that your rom is working. Because if the cd rom is damaged then after formatting you can't install the operating system. May be your cd rom lens is damaged & that's why he can't read the cds or dvds. I suggest you Visit a service center & check the cd rom only. If you able to view the cd rom driver in side the my computer then, i am sure your vd rom lens is damaged.
Thanks & waiting for your feedback.