Question about Canon BJC 5500 InkJet Printer
Black only (BC 20) works. When the loaded BC 21e is placed in the printer head it is rejected. It has happened frequently. I purchase new BC 21e's and they last 4 months. Where is the problem?
Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
Posted on Jan 28, 2009
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Posted on Jan 02, 2017
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