Question about Canon BJC 5500 InkJet Printer

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Colour/black cartridge is rejected

Black only (BC 20) works. When the loaded BC 21e is placed in the printer head it is rejected. It has happened frequently. I purchase new BC 21e's and they last 4 months. Where is the problem?

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Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 28, 2009

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Here is an image of what it looks like:cbad7e0.jpg You will need to purchase the
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6ef4d60.jpg which are all available from http://www.stinkyinkshop.co.uk/acatalog/Canon_BJC4400.html
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Thanks for using FixYa.

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hmmm...what is the original? BX20? The BC 21 E is a generic for more than one printer. and you may find instructions on doing this at the www.usacanon.com site, under support.

http://tinyurl.com/6qcpgy

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The scan head is called an IS-12.

Prices range from 40 to 60 dollars in supply stores ( Staples, etc)

Ebay is a good place to look for them

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you still need the colour cartridge in place for your printer to function properly-then disable the colour through prefrences..

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