Question about HP Pavilion zd8000 Notebook

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My acer aspire 3105WLMi windows Vista Basic keyboard keeps missing random letters as i type..even now! my laptop is 6 months old and constantly runs via the plug into the wall which then runs to the battery, then from the battery the lead goes into the back of the laptop. So even though its suggested to replace the battery, i actually have never used it, cos i use the plug into the wall via the battery. I hope im makng sense. Its been happening for 2 weeks now. p.s. i dont know ift this other problem i have is connected...but around the same time 2 weeks ago, i downloaded a bingo website game(coincidence im not sure) an i keep getting unwanted pop ups too since then. The pop ups dont seem nasty...they seem to catch on at what im browsing at the time...for example...when i do my online banking...a security pop up will appear, or if im browsing ebay for clothes...a pop up could appear with discounted clothes adverts. please help much thanks Ruth

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Ok sounds like virus need to uninstall old virus protection and reinstall avg t www.filehippo.com

Posted on Jan 05, 2009

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First Things first. Un-install the software that you installed immediately as while you are Internet Banking a pop-up is a security threat and It is not a security pop up mind it.

Regarding the keyboard missing the letters. Please follow the following :

In control Panel go to Keyboard settings and move the repeat delay & repeat rate to a slower setting.

2nd Option

open a Word processor and type in ABC to Z & All the combinations of the same & special characters using shift. Repeat this 2-3 times. If same letters are missing it means that the keyboard has a problem and needs disassembly & cleaning.

Posted on Jan 05, 2009

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