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You will be able to restore the functionality of you Lyra after you reinstall the firmware you can download from the manufacturers website. This is a very common problem for mp3 players.
Here are the instructions once you have downloaded the file.
FIRMWARE UPGRADE STEPS
We highly recommend you do not connect your player to the computer until Step 3.
Locate the downloaded RD2010/11/12/15 upgrade file and double click it.
Following the onscreen instructions, allow the program to
completely install all USB drivers (Windows 98SE and Windows ME) as
well as the upgrade program and firmware. You may be required to reboot
once the install is complete.
Connect your RD2010, RD2011, RD2012, RD2015 to the PC using the USB cable.
From the “Start” menu, select “Programs” > “Lyra™ Personal Audio
Player” > “RD2010, RD2011, RD2012, RD2015” > “Update Device.”
After the program is finished searching for the device, drivers and
new hardware may be detected and installed. Then the “Update Lyra™
(RD2010, RD2011, RD2012, RD2015) Device” box will pop up with current
version and new version (1.51) of firmware shown.
Press “Start” to update the firmware of your Lyra™ RD2010, RD2011,
RD2012, RD2015. Depending on your existing firmware version, the
Upgrader might show an option for formatting the device. Click “Yes” to
When the update is complete, click “Close.” If present, use the
Windows system tray icon to safely disconnect the Lyra™ RD2010, RD2011,
RD2012, RD2015 and unplug it from the USB cable.
Your update is now complete.
Did you try formatting it recently?
If yes, download the latest firmware and update it.
If no, give some more details. Does it have a HOLD/LOCK switch on the sides somewhere.
Pls check and let me know.
connect lyra to computer
go to my computer on your start menu
lyra will show up on other devices or portable devices
double click on the lyra icon
this will bring up another lyra icon right click on that
go down to the option format and select that
you will lose all of your music
solved my problem two hours after it started