Question about Dimplex Compact Electric Flame Stove Heater

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I have a Dimplex eletraflame stove, the on of switch is defective, it gets hot and will not stay on I need to replae it, where can I purchase one?

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  • Marlene Buzard
    Marlene Buzard Jan 05, 2009

    I sollved the problem myself...

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Cal: 1800-668-6663 ext: 358

Posted on Jan 05, 2009

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1 Answer

Fire was working fine, then flame effect stopped. Heater still works on both settings, but no flame effect. Tried new bulbs, but still no flame effects, any ideas?


If it is not the bulbs, it is often a melted switch or circuit board.
You can obtain technical support for your stove here:

Dimplex Technical specialists:
1-888-346-7539
Monday - Friday
8:00 a.m. - 4:30 p.m. EST

Jan 05, 2013 | Dimplex Compact Electric Flame Stove...

1 Answer

How to operate the Dimplex CS1205 Compact Electric Stove. How to activate the heat and is there a temperature control switch?


Here's a link to downloads owners manual.

http://www.dimplex.com/cms/publications/CS1205_-_7207040100R06_EN.pdf

Sep 18, 2011 | Dimplex Compact Electric Flame Stove...

1 Answer

Anyone know where I can buy part number 2800090200RP besides Dimplex? it is a small on/ off switch for a electric dimplex small stove model number 6901050100


Some hardware stores, electrical supply stores, radio shack, are a few places I would think of trying. Take old one with you to make sure same amperage/voltage rating.

Sep 15, 2011 | Dimplex Compact Electric Flame Stove...

1 Answer

Just purchased a dimplex DS5629 electric stove. Plugged it in, but NO HEAT and NO BLOWER. Dimplex is closed for the weekend. NOW WHAT???


Ar e you sure that the receptacle your have it plugged into is working? If it is, you can try this. It usually works. Turn the Master On/Off Switch to OFF. Unplug the unit and leave unplugged to 12 - 15 minutes. Plug the unit back in and turn the Master On/Off Switch to ON. Then, turn each individual function one at a time. If they ail function as they should, the unit has reset itself.

If it doesn't work, then you'll have to wait until Monday to contact Dimplex OR you could contact the retailer you purchased it from and have them replace it immediately. That is, unless you purchased it online. Then, it would be better to wait until Monday and contact Dimplex. Be sure you have your Model Number and Proof of Purchase, when you contact them. In case you don't have it, their Technical Support number is 888-346-7539.

Hope this helps you solve the problem.

Apr 01, 2011 | Dimplex DS5629 Electric Heater

1 Answer

We need to order a DS3311 replacement switch for our fireplace


You can purchase the part directly from Dimplex USA, by calling

800-668-6663 Monday - Friday 8:00 a.m. - 4:30 p.m. EST

Mar 02, 2011 | Dimplex Compact Electric Flame Stove...

1 Answer

My rotor does not turn to create the flames when switched on


This a very common problem with all brands or electric fireplaces and stoves.

One of three things has occurred : The electric motor that turns the shaft that the light bulbs are attached to, has failed. Or the shaft has gotten out of position in the holder and will not turn.

Hopefully, it's the second choice, as it is the easiest for you to determine and fix. It will require that you remove the back panel of the stove to access all it's inner workings. Once you have accomplished that, you will be able to see the motor and the shaft I mentioned. If it's out of place, simply move it back in place and make sure it's secure. If that's not the problem and the motor has failed, you can order one directly online from Dimplex USA

The third thing is the flame control switch (that turns the flames on and off) has overheated and failed. This part can also be ordered directly from Dimplex USA.

With any luck, your stove is less than 1 year old and you still have your Proof of Purchase. Because, it's then still under warranty. You can file a warranty claim with Dimplex. . However, if you don't have your Proof of Purchase you're out of luck on the warranty claim.

Hope this helps you solve your problem.

Feb 28, 2011 | Dimplex Compact Electric Flame Stove...

1 Answer

Hi I have a Dimplex electric fireplace model# CS3311. I had the Remote Receiver plugged into the wall outlet and the Unit Plug was plugged into the side of the Remote Receiver, just like it says to do in...


Lisa, apparently there was an electrical overload in the receiver box. I assume this electric stove is new and still under warranty. In which case, armed with your Proof of Purchase, you need to contact Dimplex USA or the retailer you purchased it from.

Below is a link to Dimplex USA Customer Support.

http://www.dimplex.com/customer_support/contact_us

Feb 23, 2011 | Dimplex Compact Electric Flame Stove...

1 Answer

My Dimplex DFB 4047 won't get very hot


This is an on going problem with electric fireplace/stove type heaters of all types. Not just Dimplex.
They are not designed to run for long periods of time and the heat output is not much more than a blower dryer. In any event, they take in cool air, heat it and send it back out. Over time, the heating element becomes clogged with dust, lint and/or pet air. So, they have to work harder to produce a sufficient amount of heat. Cleaning the heating element with a vacuum that has a hose and brush attachment may help. The heating element and blower are under the stove. See your Owners Manual on how to access it. Be sure to unplug the stove before trying to service/clean it.

Feb 05, 2011 | Dimplex Compact Electric Flame Stove...

2 Answers

Dimplex DS5804 remote unit


Call Dimplex : 1-800-668-6663 ext# 358 They will be gla to help and send parts if needed.

Dec 09, 2008 | Dimplex Compact Electric Flame Stove...

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