When I turn on my mp3 player the screen just says "sansa m250 2.0GB" and will not proceed any further. It has been working fine up until now. I have replaced the battery, held down the menu button and tried plugging it into my computer. My computer is not recognising that there is a device there. Can someone please help. I was hoping to be able to take it into hospital with me tomorrow. I'm getting terribly frustrated. Any help will be greatly appreciated. Thanking you in advance.
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You may need to now reset the player, that may have been a bit much for it.
To reset your Sansa Mp3 player.
Slide and hold the Power switch up for approximately 20 seconds.
Release the Power switch.
To turn the player on, slide the Power switch up then release instantly.
If that does not get your player working again, try and Format to clear any corrupt files that may be present.
Sansa Mp3 player frozen? How to reset and...
This has happened twice to me. First time I talked to their support guys and they sent me a new MP3 player. This new one has been working finr for many months but just today started with the same problem. It will turn on - show teh SANSA spolash screen then do nothing. Won't show up when connected to teh PC either....