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Drum not going around while washing Express 1400 7 years old

Time is appearing and counting down ok. Machine is filling up and is warm as expected but machine is not washing, drum is not going around.

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  • Meg McMullin Nov 06, 2012

    I did hear the machine making a banging noise before this problem occurred. Any advice would be appreciated. Thanks

  • Meg McMullin Nov 07, 2012

    Took the back off but only have a very small amount of space. How do you take the back completely off?

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  • 18 Answers

The belt could have snapped. All you need to do is take off the top (normally there is a screw in each corner) then get a model number for the belt and get a replacement and fit it.

Posted on Nov 07, 2012

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 14 Answers

SOURCE: Egg smell and mold

Every manufacturer should be included in that lawsuit!

Let's put the blame exactly where it belongs and keep it there until manufacturers clean up their act!

What in the world are we thinking when we allow ourselves to be forced to jump through these ridiculous hoops just do do laundry!?

I am furious and it is over something as stupid as a washing machine! A WASHING MACHINE!!!!

New government regulations for new water efficiency washing machines has my family’s clothing smelling like a stinking, rancid, moldy basement! This is absolutely absurd! I have been told to change laundry detergent, run hot bleach water through my washer and, get this; my washing machine is 1 year old and my clothes smell filthy!!! The mold and mildew from these nasty machines have wreaked havoc through skin rashes and allergies in my children!

I paid $1,000.000 for this da*ned washing machine and THIS is what is being sold to the public under the disguise of efficiency!!?? I have been on the phone about this problem. I have, over the past 3 months, with a technician on the phone, been instructed to do the following:

*Make sure I use high efficiency detergent THAT will fix my problem.
Wrong.
*Cleaned the lint trap (..that is stupidly behind a metal access plate that you have to use a screwdriver to remove screws to get to it EVERY TIME) and THAT will fix my problem.
Wrong!
*Cleaned the water hoses; THAT will fix my problem.
Wrong!
*Cleaned the gasket around the door. THAT will fix my problem
Wrong!
*Cleaned the tub with bleach water. THAT will fix my problem.
WRONG!
*REMOVED the hoses and cleaned the pump. THAT will fix my problem.
WRONG AGAIN!
*Take the pump out entirely and clean all inlet, outlets and hoses. THAT will fix my problem.
WRONG! WRONG!! WRONG!!!

NONE of this fixed my problem of filthy, wet, stinking, rancid clothing that has endangered my family's health! I even washed my children's clothing out by hand in the bathtub and put them in the washer just to rinse and spin and they STILL smelled horrific.

Finally, at the end of my rope, I returned to the appliance store from which I purchased this machine and they have told me that they cannot accept a return. They will not accept a return and I have to deal directly with GE. I HAVE dealt with GE up until the final straw when I they told me I needed a new pump, but so sorry, your warranty JUST expired 3 days ago!!!

Furthermore, my pump was fine. I did NOT need a new pump and have now been told that I cannot return the new, unused pump that cost me another $183.00. I have now been told that this is a problem with ALL front loading washing machines and I should do the following:

*First, run a full complete wash cycle on hottest setting containing Bleach – * Note: wash cycle takes 1 hour and 20 minutes
*Next, run a full wash cycle on hottest setting using high efficiency laundry detergent for another 1 hour and 20 minutes
*Next, run a full wash cycle on hottest setting using Cascade automatic dish washing detergent for an ADDITIONAL 1 hour and 20 minutes
*Next, using Bleach water, wipe down entire interior of washing machine
*Next, using clean white cloth, wipe entire interior of washing machine dry
*Next, leave door ajar to air out machine

*Finally, I have now been informed that I cannot use fabric softener in the machine even though there is a fabric softener dispenser right in the machine because the new front loading machines cannot handle fabric softener!!

Furthermore, I was told that this is new technology and since it is so new, no one really knew these kinds of problems were going to manifest themselves and I just need to try to work with these problems because it is not the manufacturers fault but the GOVERNMENT’S fault! Sorry.

Are you kidding me??

Now I have a $1000.00 piece of junk that the appliance companies are pawning off on unsuspecting consumers and hiding their horrible designs by blaming the government.

So, now this is what I want!

I want the legislature to force manufacturers to properly inform the public of these problems and those who did NOT inform consumers of these issues, COMPENSATE their customers for the $$$$$ it has cost us and the misery and frustration caused by THEIR neglect by NOT informing the consumers of these issues. I want this to be retroactive BACK to at least the year 2005. Furthermore, I want compensated for the cost of buying a top loading washing machine in an effort to keep our families away from the mold and mildew and filthy mess this has caused! Finally, I want manufacturers to own up to the fact that they disregarded the health and safety of consumers in their efforts to profit as much as possible while touting efficiency.

Now I have heard that they have a new 'product' they can sell to us to inhibit the stench of mold and mildew. This is absolutely unacceptable!

This is outrageous and we need to speak out about this and make sure our voices are heard!

Posted on Dec 12, 2007

  • 1 Answer

SOURCE: My WVF 2402 washer/dryer washes clothes ok but doesn't dry them.

Sorry I'm way late with this but I've only just noticed it. Unplug the machine from the mains! Remove the lid (with a torx screwdriver) and you'll notice a small circular device with 2 leads attached on the top of the machine, in the centre there's a small button, press it and it should click......you've fixed it This is a thermal cutout safety device designed to switch the drying heater off if it becomes too hot. The probable cause for this is that you've over filled the machine and the air didn't circulate freely. as a rule of thumb, dry 1/2 as many clothes as you wash.

Posted on Apr 26, 2008

  • 1 Answer

SOURCE: Water won't drain from washing machine

the water or liquid you hear when you spin the drum is not from washing it's suppose to be there to balance the spinning of the drum.

Posted on Sep 11, 2008

  • 1 Answer

SOURCE: hoover vision hd 1400 washing

I had the same problem. The machine would wash but not drain and the time savers button would blink. Turned out to an eye from a teddy blocking the pipe that enters the drain. I hope this helps.

Posted on Mar 16, 2009

  • 47 Answers

SOURCE: drum not going around

Bad belt or transmission.

Posted on Jun 25, 2009

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I have a Bosch Exxcel 7 1400 express, had F21 error which I cleared but now when set to wash, water comes in but the drum doesn't move.


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