Question about Quinny Dreami carry cot Stroller

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Grey carrycot clip broke

Hi one of the grey clips on the carrycot is loose and i cant use it to put the hood up or down, what can i do????

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  • Quinny Master
  • 1,629 Answers

Hi

If you're in the UK and the product is under 2 years old, please contact your retailer with your proof of purchase and they can arrange for it to be sent to our engineers for inspection / repair work required under warranty.

If you're in the UK and the product is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays) to discuss booking it in for chargeable inspection / repair work required.


If you're outside the UK please visit www.quinny.com and select the country you're in, then use the "Contact Us" tab on the right side for your enquiry to be sent through to the customer care team in your country.

Posted on Feb 16, 2013

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Posted on Jan 02, 2017

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SOURCE: hi my friend has just bought the quinny zapp xtra

hi theres a grey handle at the top of the seat that reclines the seat, push this in hard as far as it will go and theres a little bit next to it,pull that little bit to the (right) and that releses the seat conector part that locks in to the seat,i know wat you mean because mine got stuck,and took me 2hrs to work this owt ? hope this helps caroline

Posted on Jul 10, 2011

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