Question about Computers & Internet
I select and save the address, but when i conect the Lan cable the address changes to others values. i desconect the cable, power off and power on the printer and back to the values saved for me, reconect the cable and chages again.
There is a DHCP setting somewhere. More likely on printer and / or VLAN you are using.
Posted on Nov 07, 2012
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Posted on Jan 02, 2017
SOURCE: D-Link DI 624 Wireless Router
please call dlink tech support at 877-453-5465. just an advise on how to handle the call when you reach dlink tech support (agent); do not agree to call back after you troubleshoot with them (they'll be giving you a case id reference# and be advising you to check your pc or call "who" and call them back to continue the troubleshooting). insist to the agent that he need to resolve the problem asap (by the way, agents are not allowed to drop the call or they'll be dead-history!). and if the agent still insisted you to call back, ask for a "senior level technician" to finish the job (escalate the problem).
fyi: dlink tech support handling time to resolve a call is 15 to 18 minutes only. if you reach that 15-18 minutes (max) time the agent will think of a way for you to call back (advising you to check with your pc manufacturer, check with your ISP, call microsoft to update your software, etc... non-sense!) they need to do this in order to reach their handling time (agents need to reach 21 to 25 billable calls, and billable calls are "solution provided", "resolved", and "dropped call"). ---- believe me, i was one of them and repented.
Posted on Mar 14, 2009
it seems that ur PC & cable modem configuration is ok, now the problem is with ur router WAN interface configuration. the problem would be one out of 2 - first to check whether ur router wan interface is configured properly to obtain IP address from DHCP (if possible, u can give the static ip address with same series as cable modem) second to check with ur ISP.
Posted on Mar 20, 2009
If you look in the routing table for the router you should be able to fine the address that it signing to it.
On another note i would recommend that you log into the interface for the printer and set a static IP address that is outside your DHCP scope. Doing this will keep the same IP address assigned to the printer even after you unplug the ethernet cable. Note you may need to double check the manual to back sure it will store the info after AC power is removed. Most will but there is some out there that will not.
Let me know if you have any more problems or questions
Posted on Feb 23, 2010
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