Question about Hotpoint WMA64 Front Load Washer

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Door locking & drum noisy

My hotpoint ultima extra 64 finishes its cycle but the door stays locked for at least half an hour afterwards. The drum is also really noisy/clanky when spinning (fast or slow). I don't think the two are related but any advice is appreciated.

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  • Hotpoint Master
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It sounds as though the main drum bearings are failing, if you spin the drum by hand and it feels rough or sounds niosy, then it is definately the main bearings. there should be little or no noise when you spin the drum by hand.. Re the door lock,I do not think the two problems are related, could be a faulty door lock that is taking too long to release.

If the m/c is under 5 years old, then you should be able to get it put right under Hotpoint 5 year guarantee

You pay for labour, all parts are free, and in your case the cost of parts, would in excess of £100.00
So it would be worth a phone call to Hotpoint to confirm if you are covered.
Plz rate my solution,
Thanks.

Posted on Jan 05, 2009

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