Question about Canon imageRUNNER 3300 All-In-One Laser Printer

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Error code E000019-0000

Copier displays blue screen that says E000019-0000 and wont function. Tried to switch off/on the main power but it would still not work. Please help.
Photocopy model number- Canon iR300

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  • kishormada Apr 07, 2009

    code E000019-0000"


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Hi this is only indicating a dirty waste toner bottle neck.
It is easy to solve.
Take a star screwdriver,remove the one screw of the left lower panel.You will find the panel at the left-lower side of the machine,the side were you have to open to remove paper jams on the fixing side of the machine.
After removing that panel,remove the bottle remove the toner inside the bottle clean the NECK of the bottle inside and outside and put the bottle back in it's place.Put the panel back and switch machine on and off.

Posted on Mar 10, 2009

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The toner waste holder was indicating full or the sensor needed cleaning.

Posted on Feb 17, 2009

  • ericiqbal Feb 17, 2009



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The toner waste holder was indicating full or the sensor needed cleaning. It was sorted out by our copier engineer who cleaned it up with the damp cloth within 2 minutes.

Posted on Jan 07, 2009

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Hello PRAL,
I will gladly try to help you, but please understand that E000 is a fuser error code and can either be an anomaly or if it is genuine the code will return almost immediately because of safety reasons( high temperature control ). Please forgive me if I over - explain things but I don't want to take it for granted that you are familiar with how to enter and navigate service mode, since that is indeed what you will have to do. To reset the code you wil have to enter service mode. To do that you will need to press the "ADDITIONAL FUNCTIONS " button and then the numbers 2 and 8 at the same time, then press the "ADDITIONAL FUNCTIONS" BUTTON again. A three step continuous flow procedure. Additional functions, 2&8 together,additional functions. This should bring you to a new screen that will have several new tabs not normally seen. One will say "COPIER". Press it. New screen again.The main screen will have several options but we will be using the "TABS" you can see across the top of the display. One of those tabs says "FUNCTION". Press it. New display again. Look in the main display and you will see an item that says "CLEAR". Press clear. New display again with a list of items that you can "clear". Press "ERR". Once you have done that, locate the "OK" tab at the lower right hand corner of the display and press it. You just reset the code. Now turn the copier off using the MAIN POWER SWITCH. If you are in doubt as to where it is located (not the button you see on the operator control panel) then unplug the machine for about 5 seconds. Then plug it back up. The copier will begin its warm up and self diagnostic check as it attempts to become"READY" again. Somewhere between the start up and making your 1st copy, the copier should display a similiar error code if the problem is genuine. If it was just a burp before then you may be ok. Fuser codes can be generated for several reasons other than a true problem. But if you do have a big problem, the copier will rather quickly display the error code again. At that point you will need service. I know for sure that I have provided you with exactly the information you requested, which was to reset the error code and I hope the reset is all you need to return to copier bliss. I hope you have no additional problems. If you don't mind would you please return to the "FIXYA" website and provide positite feedback to them as I have helped you. Thanx and good luck to you and yours.............SPINAL..........

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