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Re: error code E000019-0000
Hi this is only indicating a dirty waste toner bottle neck.
It is easy to solve.
Take a star screwdriver,remove the one screw of the left lower panel.You will find the panel at the left-lower side of the machine,the side were you have to open to remove paper jams on the fixing side of the machine.
After removing that panel,remove the bottle remove the toner inside the bottle clean the NECK of the bottle inside and outside and put the bottle back in it's place.Put the panel back and switch machine on and off.
THIS WORKS ALWAYS
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Switch oven on using the function knob (first knob on left hand side)then press and hold(for 3 to 5 seconds) the left top button right next to the display screen this should give you a chance to set the current time on the oven after setting the current time switch oven off at function knob and on agian problem should be solved
It's a fuser overheat error enter service mode to clear, if it comes back service call ( push in sequence clear modes(yellow) 1 0 7 hold down stop for 5 or so seconds, screen will change, power down, red switch. -Carl
I can help you clear the code. The code means that the fixing/fusing assembly has a problem. This assembly uses high heat and pressure to bond the toner to the paper as the paper passes thru. I'm sure you've noticed the warmth of a stack of copies when you pull them out. The temperature is monitored VERY closely for safety reasons and the slightest variation will cause the copier to give many different error codes depending on if the temperature is too high or too low or if the copier senses a sudden change either way. A power surge or any type or changes in the power in your building can also cause this so we may get lucky and reset the code and all will be well as it was just a momentary thing. Ok, locate the "additional functions button" located to the right of the display. In a fluid , 3 step process, press additional functions and release, now the numbers 2&8 at the same time and release, press additional functions again and realease. So thats a 1-2-3 fluid sequence. You may have to practice this a time or two.This will get you into service mode.When you have suceeded the display will have changed. You will see a menu and one of the items displayed will say COPIER. Select it. Now a new screen appears with many items. Look at the top of the screen and you will see several tabs,select FUNCTION. Now the main screen will have a bunch of **** on it but locate the CLEAR tab and select it.The screen will change again and display many things. Locate CLEAR and select it. The screen changes again. Locate ERR and select it. You have now told the copier that you want to clear the error. Now that ERR is highlighted press the OK button located at the lower right corner of the display. You have cleared the error but we need to power off the machine. Not by the power button on the operator control panel, but the main power switch located on the right side of the copier toward the rear about halfway down.If you cant find it you can just unplug the copier. Whichever method you use, wait a few seconds and power the copier back up. Now one of 3 things will occur.The copier will reboot, warm up, and the code will return.Or it will reboot and come to READY and when you start making copies the code will return. OR >>>>>>>> You get a READY and the copier works fine!!!! I hope that is the case. If the error returns you will need a tech to come out and replace the fixing assembly.I wish you the best. Please let "FIXYA know if I helped you because I sure have tried :-) SPINAL
I only do this cuz I feel sorry for you. There is no UPSIDE 4 me as this error code could be "UNFIXYABLE" and I will be blamed for not being able to help you.As you see there is not a line of people trying to help. Ok, here goes, We need to enter service mode. Press the "additional functions button" and release,quickly press the 2 and 8 numbers at the same time,release, then additional functions again.You may need to practice this quick and fluid 3 step process. When you do it correctly the screen will change to service mode. Touch the "COPIER" tile you see in the display. Now you will see tabs across the top of the display.Touch "FUNCTION". Now within the main menu that populates the main screen select CLEAR. Now select ERR. Once it is highlighted press "OK" in the lower right corner of the screen. Now ,to make it easy, just turn off the main power, the "HARD" power switch.If in doubt just unplug the copier. I'm not being mean just efffective. Power the device back up and you WILL have reset the code. However if the problem still exists (and this code covers a range) the copier will "see" the original problem and code out again. But lets hope you're lucky and the copier reboots and recovers from it's either real or percieved problem. Yeah !!!!! for both of us. I wish you the best. I tried. SPINAL
Press 'Function Clear', 1, 0, 7, then press and hold 'Clear/Stop' button for 3 secands. Machine displays SP Mode. Now turn MAIN power switch off for 5 seconds. Turn MAIN power switch back on. This should reset SC 547 code. (Main power switch is located on the left side of the copier)
The printer Board B1: you must shut it down by hitting the Options
button and then selecting Function >Shut down > Shut down
sytem>OK. Then power the machine off with the main switch. If the
Customer has not been shutting off the machine properly and you get the
please wait message you might try reloading system software first
before replacing the hard drive. Or = remove and reseat the printer board, if that doesn't work then
you'll have to reformat the HDD unit and reload system software from a
laptop. If the problem remains, the printer board may need to be
The Color Network Printer Board -B1 has a shut down function. It is for
preventing corruption of the HDD. Be sure to turn off the main power
switch after performing shutdown. To properly shut down the Color Network Printer Board -B1: 1. Press the Option key on the control panel if the copier is in copier mode. 2. Make sure that the LCD reads Idle. 3. Select Functions on the LCD. 4. Select Shut Down from the Functions screen. 5. Select Shut Down System from the Shut Down screen. 6. The message 'It is now safe to power off the system' appears on the screen. 7. Power off the main power switch located on the lower right side of the copier.
* Note- After powering off the copier, wait at least five seconds before powering the copier back on.
try to clear in service mode touch Additional funcion key then 2 8 at same time then additional func key again in that order screen should change to service mode then touch copier then function then clear then err then ok then turn off machine using main switch if it wont clear you have a bad fuser
I will gladly try to help you, but please understand that E000 is a fuser error code and can either be an anomaly or if it is genuine the code will return almost immediately because of safety reasons( high temperature control ). Please forgive me if I over - explain things but I don't want to take it for granted that you are familiar with how to enter and navigate service mode, since that is indeed what you will have to do. To reset the code you wil have to enter service mode. To do that you will need to press the "ADDITIONAL FUNCTIONS " button and then the numbers 2 and 8 at the same time, then press the "ADDITIONAL FUNCTIONS" BUTTON again. A three step continuous flow procedure. Additional functions, 2&8 together,additional functions. This should bring you to a new screen that will have several new tabs not normally seen. One will say "COPIER". Press it. New screen again.The main screen will have several options but we will be using the "TABS" you can see across the top of the display. One of those tabs says "FUNCTION". Press it. New display again. Look in the main display and you will see an item that says "CLEAR". Press clear. New display again with a list of items that you can "clear". Press "ERR". Once you have done that, locate the "OK" tab at the lower right hand corner of the display and press it. You just reset the code. Now turn the copier off using the MAIN POWER SWITCH. If you are in doubt as to where it is located (not the button you see on the operator control panel) then unplug the machine for about 5 seconds. Then plug it back up. The copier will begin its warm up and self diagnostic check as it attempts to become"READY" again. Somewhere between the start up and making your 1st copy, the copier should display a similiar error code if the problem is genuine. If it was just a burp before then you may be ok. Fuser codes can be generated for several reasons other than a true problem. But if you do have a big problem, the copier will rather quickly display the error code again. At that point you will need service. I know for sure that I have provided you with exactly the information you requested, which was to reset the error code and I hope the reset is all you need to return to copier bliss. I hope you have no additional problems. If you don't mind would you please return to the "FIXYA" website and provide positite feedback to them as I have helped you. Thanx and good luck to you and yours.............SPINAL..........