Question about Acer Aspire 6930-6455 Notebook

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My computer froze up while doing a security scan

Is there a command or something i could do to ifix

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Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer

Reboot the computer As the computer is booting repeatadly press the F8 key as the computer is booting


If done properly the user should get to a screen similar to the below screen.


Select the option for Safe mode command prompt only

Windows Advanced Options Menu
Please select an option:

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode

Start Windows Normally
Reboot
Return to OS Choices Menu


Use the up and down arrow keys to move the highlight to your choice

select the safe mode option

then run your antivirus if still cant get rid of the virus restart again


Use the up and down arrow keys to move the highlight to your choice.

select safe mode with networking download anti malware and microsoft security essentials


http://www.microsoft.com/en-us/download/virus-malware.aspx?q=virus


anti virus and malware


http://windows.microsoft.com/en-US/windows/products/security-essentials


if this fails you might have to go back into safe mode
you might use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore option if it is a hardware issue the system restore might not work Manual restore points that you specify with the System

Configuration utility Installation restore points that occur before you install a program or a service you can use the system checkpoints or the installation restore points to restore your computer's settings to a date when it operated correctly. This may also help determine the cause of the configuration error.

To perform a system restore, follow these steps:

1.Click Start, click Run, type msconfig, and then click OK.


2.On the General tab, click Launch System Restore.


3.Select Restore my computer to an earlier time, and then click Next.


4.Calendar dates in bold are possible restore points. Click the most recent one to view system restore information.


5.Select a system checkpoint or an installation restore point, and then click Next.


6.Close all other programs.


7.To start the system restore, click Next.


8.Your computer restarts.

Repeat steps 1 through 8 until you fix your configuration issue.


other than that you might need to do a format and then re install your operating system


hope this helps

Posted on Nov 07, 2012

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