Question about Estate Washing Machines
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Posted on Jan 02, 2017
SOURCE: Washer keeps draining...
sounds as if your drain hose is too low. you need to have the hose higher than the water level in the tub. if the hose is below the water level the water will just pour right out
Posted on Nov 11, 2007
SOURCE: kenmore washer won't drain
The symptoms you describe are often caused by a lid switch malfunction. It may be loose or not making good contact. If you open and close the lid, you should hear a "clicking" sound as the lid switch is activated. If you do not hear the switch, check to make sure the lid strike in still intact. This is a small plastic piece mounted on the lid that pushes down on the switch through a slot on the wash tub opening on the right hand side. If this piece breaks off, it will give the same symptoms of a broken lid switch. Next, check the two mounting screws on the right side of the wash tub opening to make sure they are tight. These are the mounting screws for the lid switch. Sometimes they come loose and the switch does not make proper contact. If you attempt all these preliminaries, and the switch still does not seem to be working properly, replace it. A replacement can be found at searspartsdirect.com. Just type in your model number and the part will be located under the "Top and Cabinet" heading. For instructions on how to replace a lid switch, click on the following link:
This is a simple and inexpensive repair if you wish to accomplish this on your own. A replacement switch usually cost between $25 and $35. I hope this helps you. Let me know if you require further assistance.
Posted on Aug 17, 2008
Hi Norm. Welcome to FixYa.
The first thing to check with the kind of symptoms your machine exhibits is the operation of the lid switch. Make sure that the pin/plunger on the lid itself has not broken off, and check the actuator lever on the switch itself. It is REALLY common on your model for the actuator arm to break off or crack, and this will cause no spin/no pump problems. Your machine is built by Whirlpool and the part number for the switch assembly is a 3849238. You can get it at any local whirlpool parts center in your area.
I hope you find this info helpful and thank you for allowing us to serve you.
Happy New Year from the FixYa crew!
Posted on Dec 27, 2008
The GE serviceman repaired my machine approximately 40 minutes. I paid $189 for the issue to be resolved in 5 minutes. This is no exaggeration.
The serviceman arrived at 2:50pm and finished at 2:55pm. It took another 5 minutes for me to write the check and he was gone.
My recommendation is...
- Purchase the GE service plan prior to calling GE to repair the service. A 1-Year service plan is $40 and 2-Year is $75. It costs $99 just for the serviceman to come to your house.
- Fix the issue yourself. Of course, this only applies if you are handy. I am handy and I tried to fix the problem myself. I just couldn't figure out the location of the access panel.
The access panel is on the front. This can be removed in less than 20 seconds. The notches on the access panel is in line with the edging of the washing machine door. To remove, slide in a flat object like a flat-head screwdriver. Wiggle up and down on each side until door comes loose. Lift up door and set aside.
The water pump is on the lower right in the front of the washing machine. If your wash machine has any water in it, you want to use a shop vac to empty it out. The serviceman used a clamp to stop the water from running down. A little water still came out but he used my shop vac to get it up. It was less than a cup full and I had a 1/2 tub of water. Afterwards, he stuck his fingers in the water pump and pulled out the item that was blocking the pump.
Guess what was blocking the pump? The item was my two-month old daughter's sock. He recommends using a washing bag.
Remember this solution is for GE 315 model that is a top load washer. This will most likely work with similar models. I knew my water pump was still working because it hummed during the rinse and spin cycles.
Good luck and I hope this saves you $189 or any other fees.
Posted on Feb 09, 2009
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