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I have an Oster 1.4 cu. ft., 1200 watt, Model: OGG21401 microwave, which I received as a gift on Christmas, 2009. Since it was a gift, I do not have a receipt. There is electricity to it, but it sto

I have an Oster 1.4 cu. ft., 1200 watt, counter microwave, Model: OGG21401, which I received as a gift on Christmas, 2009. Since it was a gift, I DO NOT HAVE A RECEIPT. There is electricity to it, but it stopped HEATING yesterday. When I called the Customer Care Center # (1-866-257-3336) listed in my paperwork, the recording said I had to have the model # AND the retail receipt to get help, so what do I do? Please help!

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Posted on Jan 02, 2017

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  • 574 Answers

SOURCE: 1 yr old Oster 0.7 CuFt Microwave Model OM0701A stopped working

could be door interlock switches, door misalignment

Posted on Aug 29, 2009

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ginko
  • 19396 Answers

SOURCE: My LG Microwave LRM2060ST turntable has stopped

If the oven is heting and turntable not turning, then the problem is either the turntable coupler or the turntable motor.

The faulty part must be checked and replaced.

Posted on Sep 09, 2009

rickead1
  • 1998 Answers

SOURCE: Oster 1.1.cu.ft countertop microwave model

check the high voltage fuse on the inside of the unit if this is not showing a fault then you would most likely be looking at replacing the magnetron in your unit this is the most common piece beside the fuse that shorts out and is what is directly realted to what is actually heating your food depending on what type of microwave it is it may be cheaper to just buy another microwave if the place of origin on the microwave came from a walmart or target store where as buying a magnetron may cost you between 50-100 dollars which is about the price of a micro wave at one of these stores if you have any further questions message me back and please remember to rank how this opinion has helped it allows me to continue helping others in similar situations Thanks Rick

Posted on May 23, 2011

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