Question about Dyson DC08 Cylinder Bagless Canister Cyclonic Vacuum

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MY DYSON MINI TURBINE HEAD BRUSH WON'T TURN, EVEN THOUGH THERE IS NO BLOCKAGE

I TOOK THE MINI TURBO APART, CLEANED IT AND THE AIR WILL COME THROUGH IT, BUT THE BRUSH WON'T SPIN? WHAT DO I DO?

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Posted on Jan 02, 2017

  • 25 Answers

SOURCE: DC07 and mini turbine head don't get along.

you can buy a clip from espares on ebay

Posted on Sep 05, 2008

  • 50 Answers

SOURCE: How do I attach a mini turbine head to my dyson

Remove the handle / hose / wand assembly like you were going to use the tools. The mini turbo brush will attach to the open end of the wand.

Posted on Apr 14, 2010

Dysonteam
  • 167 Answers

SOURCE: My Dyson vacuum brush does not rotate even though the

Hi its Darran at Dyson.

Please contact our Helpline on 1866MYDYSON as it sounds as though we may need to arrange for the machine to be repaired. One of our advisors will be able to run through some checks over the phone with you so please ensure you have your machine with you when calling.

We look forward to hearing from you.

Kind regards
Darran
Dyson Customer Service

Posted on Apr 19, 2010

  • 1 Answer

SOURCE: turbine head of my Dyson DC08 does not spin

This response is likely too late coming, however for others the problen appears to be the same as the fault with my turbine head which was that the turbine fan had become loose on its spindle. With no pressure on the brushes, friction would allow the fan to turn and drive the brushes via the belt. The faulty part is not available separately however I have repaired mine using araldite glue. Other things to check is for a worn belt. Cheers.

Posted on Apr 28, 2010

J-Chris Ward
  • 731 Answers

SOURCE: Dyson turbo brush on a

Check for something stuck in the head of the brush the little buttons with slot turn and open.

Posted on Feb 09, 2011

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1 Answer

Turbo head has stopped spinning


Hi Fay, it's Jack at Dyson.

If your DC39 Multi Floor's turbine head has stopped spinning, this could mean there's a blockage in the turbine head, wand, hose or lower duct hose. This could reduce the airflow passing through the machine, which in turn will affect the turbine which powers the rotating brush bar.

It's also a good idea to check the Turbine head is free of any threads, hair or other obstructions:

turbo-head-stopped-spinning-yb2iqq4t3gdfozzh4fdwdnjv-3-0.jpg

If you need further help once you've given this a go, you can reach our experts at the Dyson Customer Helpline by calling 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).

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Hi Kristian, it's Jack at Dyson.

It's very unlikely that an internal component would have broken after the blockage was removed. Instead, it's worth checking that the plunger is in the correct position. If it's pushed inwards, this will shut off the brush bar, so make sure it's pulled out:


disassemble-dyson-dc26-carbon-fibre-xjczme1b25opy5c2wdvfnwhk-4-0.jpg

If the plunger won't stay in the out position when you switch on your vacuum, this indicates there may still be a blockage within the Turbine head which needs to be cleared.

This should resolve the issue, but if you find it doesn't help, please get in touch so our experts can provide further assistance. Please be aware that dismantling the Turbine head any further than is shown in the User guide can void your Dyson warranty, meaning future replacement parts or repairs could be chargeable.

You can reach our experts by calling the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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The turbine head of my DC39 stopped working. The suction is super, took the brush out and disconnected the hose and looked into it, no blockage is visible looking. ideas?


hi russ, it's jack at dyson.

i'm sorry to hear you're having difficulty with your dc39's triggerhead floor tool. i appreciate you've already checked for a blockage, but you may want to follow the steps shown in our online support guide just to make sure there's nothing you've missed: http://www.dyson.co.uk/support/dc39/dc39-animal/machine-is-not-working/dc39-check-extension-tube

if you find there's no improvement after running through these checks we're happy to help further - and if a replacement is needed, we can confirm if this is covered under your dyson warranty. you can reach our experts directly by calling on 0800 298 0298 (uk), 1-866-693-9766 (us), 1-877-397-6622 (ca) or 1800 239 766 (au).

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Not picking anything up


Hi there,

I'm sorry to hear you're having difficulties with your DC11. From your description of the issue, it sounds as if you may have a blockage in the turbinehead. To check for and remove any blockages, please follow the steps shown in our online support guide:

http://support.dyson.co.uk/support/dc11/dc11-all-floors/maintaining-your-dyson-machine/how-to-remove-a-blockage/from-the-turbine-head/turbine-head-maintenance

This should resolve the issue, but if you'd like any further assistance or advice, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Feb 09, 2012 | Dyson DC11 All Floors Bagless Canister...

1 Answer

Dyson mini turbine head


Hi there,

I can't tell from the information provided what sort of issue you're having with your mini turbine head, but you may find our support guide of use in resolving any difficulties:

http://support.dyson.co.uk/support/dc11/dc11-all-floors/maintaining-your-dyson-machine/how-to-remove-a-blockage/from-the-mini-turbine-head/mini-turbine-head-not-working-

Alternatively, one of our advisors will be happy to provide assistance if you call our free Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Feb 08, 2012 | Dyson DC11 All Floors Bagless Canister...

1 Answer

One of the attachments(TURBO BRUSH) is stuck on the extention bar, and will not budge AT ALL. Please Help! I love my DYSON!!


Hi there,

I'm sorry to hear you're having difficulties with your DC14. If you have the mini turbine head attached to the end of the wand, it should just be held in place by friction. Gripping the turbine head firmly, whilst pulling and twisting it, should free it from the wand.

If you need any further assistance, it's probably best if you get in touch with us directly, so we can help you resolve the issue as quickly as possible. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support

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How do I attach a mini turbine head to my dyson dc07 upright?


Remove the handle / hose / wand assembly like you were going to use the tools. The mini turbo brush will attach to the open end of the wand.

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Dyson Animal handheld brush not turning


Hi its Darran at Dyson.

We would recommend checking it for a blockage and a removing any hair or fibres from the brush bar.

As the brush bar relies on the suction power of your machine, it would be worth cleaning the filter and checking for blockages as this may cause a loss of suction will in turn stop the brush bar in the Mini Turbine head turning.

If you are still experiencing difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Liaison

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Hi its Darran at Dyson.

As the Turbine head is air driven, you may need to wash the filter and check the rest of the machine for a blockage as a loss of suction will also reduce the performance of the Turbine head.

For the full blockage procedure and filter washing instructions, please visit the Support section of our website at www.dyson.com.

Kind regards
Darran
Dyson Customer Service

Jan 31, 2010 | Dyson DC11 All Floors Bagless Canister...

2 Answers

Dc11 dyson


I have taken the brush heads off and pulled all the hair out of the small gap between the chrome shaft and the plastic gear housing. Then a small amount of 3-in-1 oil into that gap to lube the internals and just a little through the air intake on the side of the head to clean and lube the seals and it works like new. This lasts about 9 months under high use and the process takes roughly 10 minutes.

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