I listened to my ipod last night until i fell asleep. i think the battery drained. now, a padlock icon is permanently fixed on the screen, and i can't unlock the ipod even if i move the oval switch. i press down the smaller ring at the center of the scroller but nothing happens. the ipod does not accept any commands...pls help me. thankyou very much.
oh, by the way...the battery icon which "runs" when being charged runs erratically...it stops, then runs...
i hope you can tell me what's wrong. thank you very much.
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If an iPod appears not to turn on, check the hold switch on the device. If this switch is activated while the device is off, it will not power on again until the hold switch is turned off. If that is determined not to be the problem, the battery's charge should be checked. When the battery is no longer holding a charge, the device will not power on, but will show a battery icon on the screen for a few seconds. If you see this icon while trying to boot up the iPod, just connect it to the USB cable and allow the battery to charge, which can sometimes take up to 30 minutes before the iPod becomes operable again. If no battery icon appears when trying to turn on the device, try resetting the iPod. Once reset, the device should turn on, but if it does not, the battery may need to be drained first (by leaving the iPod disconnected from power for up to 24 hours), and the reset
Well, i didn't charge mine over night, was listening to it in the evening while doing some chores and all of a sudden it stopped playing, Blank screen and permanent Blue light. I tried to turn if off but it didn't respond so i left it. In the morning, it went off itself (guess the battery was low). So i connected to the computer and inserted the ZEN CD. As i was exploring the CD looking for a solution, then all of a sudden the screen came up with a note "Rebuilding..." after 5 secs it came on. With all my files intact!
I hope this wud be helpful, You could give it a shot, after all there's nothing to loose!
try the reset option
press Enter and Menu at the same time until you see the apple on the screen
if the battery are still low you should try to update the firmware with itunes. if the battery are ok you should be ok but if the problems happen again run a firmware upgrade with itunes
Battery problems, in my opinion, is the worst problem you can have. The reason I say that is that almost every problem I have seen as an iPod repairman can start from a depleted battery. When the battery depletes it can cause phantom problems and mimick other issues. I have seen it say full battery, bad hard drive, will not connect, folder icon, constantly freezing, constantly rebooting, you name it. You can replace your battery and often times it will correct the problem along with a restore. Unfortunatly when repairing anything you have to replace some parts to narrow down where the problem lies. There is a possibility that the battery is bad but went bad becuase of another issue.
I would go in this order: replace the battery, if it doesn't fix it, restore (you will lose everything on your ipod so back up your files), if still no fix, replace. You can usually sell your broken ipod on ebay for a decent price to off set the price of a new one. You can also get a refurbished one on apple.com/store with a year warrenty for way cheaper. Good luck.