Question about ACE Dimplex (r) Compact Electric Fireplace (DFP36430) Heater

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Flame effect electric fire loud clicking noise

This fire is only 3 months old but has started to make a loud ticking/clicking noise when the flame effect is on it was quiet at first but now is quite loud and very annoying, can you please tell me if there is anything I can do to stop it. Thanks

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You need a new synchronous motor. This is the small motor which turns the flame effect rod. They are notorious for becoming noisy.

Posted on Feb 08, 2013

  • Lee Stevenson Feb 08, 2013

    You probably need a new synchronous motor. This is the small motor which turns the flame effect rod. They are notorious for becoming noisy.

  • Yolan Heering
    Yolan Heering Jan 04, 2015

    I have the same problem with this synchronous motor from my mums electric fir. Took it out but where can i get this synchronous motor? By the way, I'm writing you from Holland. An answer is much appreciated, your can post me at; yolan.heering@ziggo.nl thanks a lot in advance...

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SOURCE: motor in dimplex fire/heater not turning

Hello. It could be possible that a piece or some of the foil that gives the flame effect has fallen down on the motor, that creates the heat. This could be causing the noise. I would not think this is an electrics problem.

I would ensure the electric fire is disconnected from any power supply and either open the heater myself or get a electrical specialist to have a look. Then you will see exactly what is happening. A piece of foil may be visible which is catching the motor.

If you decide to tackle the problem yourself write down how to put the heater back together as you take each part out. These parts would be covers etc. It can easily get confusing. That is important.

Posted on May 19, 2009

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