Printer will not print because of another login's HP splash scree
Windows XP PRO with SP2; HP F335 printer; have uninstalled and re-installed several times. Printer queu sees print command and tries to print but is held up until login user switches over to other users' logins (all) and cancels splash screens on those logins...then sometimes has to print from those other logins. Multiple user logins are adminstrators. Cannot restrict other logins access/admin rights (spouse, work for me, work for spouse). No help in HELP.
One other way it WILL print is when you logout-then prints everything in queu...WEIRD!!
What can be done other than S-canning it and getting another printer?
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remove the printer driver and restart the computer reinstall the drivers from for xp ► http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=1128297 for vista ► http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-47767-2&lc=en&dlc=en&cc=us&lang=en&os=2093&product=1128297 for windows 7 ► http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=al-75052-1&lc=en&dlc=en&cc=us&lang=en&os=4062&product=1128297
No there isn't that's the biggest problem with Win 7. DRIVERS.. if they aren't expressly written for Win 7. Then it is all just one big headache. In saying that sometimes installing as Admin, & in XP SP2 Compatibility Mode, helps.
I don't know what would necessarily cause this, other than some corrupted system files on your PC perhaps. It couldn't hurt to upgrade your OS to SP3, which is a huge package, that can help restore your system if some system files have become corrupted over the years. I've come across a several network problems on systems, that left me scratching my head, and Installing the latest SP has fixed several of them. Just my 2 cents.
Unfortunately, you may have to revert back to SP2. the thing with sp3 is that it can act and work completely different from computer to computer depending on what software you have installed on it and what build of XP you have (ie home/pro) The only other alternative is to uninstall software, reboot and see if the problem persists. this way you may be able to find the program interfering with the performance of your printer.