Question about Whirlpool GC5SHEXNS Side by Side Refrigerator

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Whirlpool side by side freezer not working fridge is fine

GS5SHG my fridge is cold but the freezer isnt working light and fan are running just not cold and not making ice? Help

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  • bstmom4mee Jan 14, 2009

    We ended up having a service tech come out and the compressor was blown-but it was covered under warranty until 2-9-09, so now it works like a champ. Thanks for your help though

  • Fridgy69 May 11, 2010

    When you say the fridge is working what do you mean? What temperature are you getting in the fridge. All cooling is done in the freezer and fan blows air into the fridge. What temperature are you getting in the freezer.

  • yah yah Nov 24, 2012

    none hot air

  • michelletrua
    michelletrua Feb 28, 2013

    grrr... my warranty just expired- OF COURSE!!! Dang! Did a google search because this is exactly what is going on with my Whirlpool stainless side by side. The fridge works, the bottom half of freezer works but ice- maker and top shelf and top door shelf do are not cold and not producing ice! I will try unplugging and cleaning out the back... pretty disappointed. Who has money for this? They don't make things like they used to, that is for sure!!

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Dang! Did a google search because this is exactly what is going on with my Whirlpool stainless side by side. The fridge works, the bottom half of freezer works but ice- maker and top shelf and top door shelf do are not cold and not producing ice! I will try unplugging and cleaning out the back... pretty disappointed. Who has money for this? They don't make things like they used to, that is for sure!!

Posted on Feb 28, 2013

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Pull out the fridge and unplug. Remove the back cover. Clean the condenser coils and fan. If they're difficult to get to, use compressed air to blow out. (you can get a can from walmart). That should fix the problem. If that doesn't work, then write back.
Doug

Posted on Jan 05, 2009

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