Question about Philips HDD1630 MP3 Player
I have a Philips HDD 1630/17. All of a sudden about a month ago it stopped charging. Still has the music and all files, just won't charge. Any ideas?
In some cases, it is possible to save the GoGear when it is displaying the symptoms you describe. IMPORTANT: First, back up all music and other files stored on the device. The process I am about to describe will delete all files from the GoGear. Also, this is not a GUARANTEED solution - it works in many cases, but sometimes the player will need to be replaced ( replacements/repair svcs are not necessarily available from the manufacturer).
1) Connect the GoGear to the computer
2) Open Philips Device Manager (Start --> All Programs --> Philips in Windows XP if no shortcut on desktop)
3) Click on the Repair tab - see if there is a msg that says something like "to repair your player, connect GoGear to computer while holding the volume + button"
4)IMPORTANT: Disconnect the GoGear from the USB cable, turn the GoGear OFF, and then press and hold the volume + button; then, connect your GoGear to PC while still holding the volume + button (VERY IMPORTANT: this process will fix your player, but it will also delete all music and images you have stored on the GoGear) - do not let go of the Volume + button until a pop-up comes up saying that your player is being repaired
In some cases, there is a small anomaly that is preventing the charge from getting to the GoGear. This repair process can save GoGears that were seemingly hopeless. However, this solution is not guaranteed to work every time. Also, to prevent this issue from happening in the future:
a) make sure that you are using a computer with Windows XP
b) this player works best with Windows Media Player 10 (so rollback if you have WMP 11 - or get a newer model GoGear)
c)get the latest firmware upgrade for this device from the Philips website - it has been known to fix some scattered issues with the HDD1630
Posted on Feb 04, 2008
I have the same problem I think that the internal battery died... is it possible to change it?
Posted on Feb 01, 2008
Tips for a great answer:
Jan 03, 2016 | MP3 & Digital Media Players
Mar 09, 2009 | Philips GoGear HDD1830 MP3 Player
Dec 12, 2008 | Philips GoGear HDD1830 MP3 Player
Aug 09, 2008 | Philips MP3 & Digital Media Players
Mar 28, 2008 | Philips HDD1630 MP3 Player
Oct 16, 2007 | Philips HDD1630 MP3 Player
Oct 15, 2007 | Philips HDD070 MP3 Player
Jul 01, 2007 | Philips HDD1630 MP3 Player
135 people viewed this question
Usually answered in minutes!