Question about HP LaserJet Pro 100 color MFP M175nw - multifunction printer / copier / scanner color

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HP laserjet 100 mfp blue line

I replaced all the toner catriges and now there is a thick blue line down one side of a page about 3/4-1 Inch in Diameter. Its not a thick line but faded like its leaking toner in one particular place. Ive set the printer to clean twice already. What can I do?

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I had the same kind of problem with the same printer.
The problem started with yellow toner powder 'leaking' inside the printer and contaminating the printed documents.

After inspection, the yellow cartridge showed what seamed to be like caked/cluttered powder between the magnetic roller and the doctor blade.
I dismantled the cartridge to realise the 'caked/cluttered powder' was in fact a sponge material. The internal 'spongy' toner feeder roller was damaged and little pieces of the material was coming out of the cartridge.

After further inspection inside the printer (all cartridges and drum removed), I found two little pieces of the same material stuck between the kevlar roll and the metallic housing underneath it. (going up, from bottom to top, you have the pile of paper in the feeder -> horizontal metallic plate -> kevlar roll -> toner carousel.)
I used a strip of heavy paper (200g) to gently remove the two sponges, set two clean jobs and the problem was solved.
The kevlar roll is also accessible from the printer's back door, some material may also be stuck in this location.

Posted on Mar 06, 2014

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Posted on Jan 02, 2017

beachin
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SOURCE: have setup hp laserjet M1319

I have a different HP MFP, but had a similar problem. HP helpdesk wasn't able to help (had me update the bios, restart, etc.). I stumbled upon a similar problem on FixYa and found out that some of the MFP's aren't compatible with an office on a multi-line telephone system (something to do with analog).

I contacted my telephone service provider (which happened to be cable) and they made some changes to that line while I was on the phone with them. Worked perfectly ever since. I hope this helps you. Good luck!

Posted on Jun 25, 2008

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