Question about HP LaserJet Pro 100 color MFP M175nw - multifunction printer / copier / scanner color
I replaced all the toner catriges and now there is a thick blue line down one side of a page about 3/4-1 Inch in Diameter. Its not a thick line but faded like its leaking toner in one particular place. Ive set the printer to clean twice already. What can I do?
I had the same kind of problem with the same printer.
The problem started with yellow toner powder 'leaking' inside the printer and contaminating the printed documents.
After inspection, the yellow cartridge showed what seamed to be like caked/cluttered powder between the magnetic roller and the doctor blade.
I dismantled the cartridge to realise the 'caked/cluttered powder' was in fact a sponge material. The internal 'spongy' toner feeder roller was damaged and little pieces of the material was coming out of the cartridge.
After further inspection inside the printer (all cartridges and drum removed), I found two little pieces of the same material stuck between the kevlar roll and the metallic housing underneath it. (going up, from bottom to top, you have the pile of paper in the feeder -> horizontal metallic plate -> kevlar roll -> toner carousel.)
I used a strip of heavy paper (200g) to gently remove the two sponges, set two clean jobs and the problem was solved.
The kevlar roll is also accessible from the printer's back door, some material may also be stuck in this location.
Posted on Mar 06, 2014
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: have setup hp laserjet M1319
I have a different HP MFP, but had a similar problem. HP helpdesk wasn't able to help (had me update the bios, restart, etc.). I stumbled upon a similar problem on FixYa and found out that some of the MFP's aren't compatible with an office on a multi-line telephone system (something to do with analog).
I contacted my telephone service provider (which happened to be cable) and they made some changes to that line while I was on the phone with them. Worked perfectly ever since. I hope this helps you. Good luck!
Posted on Jun 25, 2008
Tips for a great answer:
Feb 20, 2014 | HP LaserJet M5025 MFP Printer
Dec 26, 2013 | HP LaserJet Office Equipment & Supplies
Mar 20, 2013 | HP Laserjet CM2320nf All-In-One Color...
Jul 21, 2011 | HP LaserJet 3015 All-In-One Printer
Apr 27, 2011 | HP LaserJet M1120 MFP All-In-One Printer
Aug 06, 2009 | HP LaserJet 2840 Printer
Jun 19, 2009 | Brother HL 2140 Laser Printer
Apr 24, 2008 | HP LaserJet 5500dtn Color Printer
207 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: