Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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Dc17 animal Power cord

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  • Cici Nov 06, 2012

    dyson dc17 animal power cord chewed off, where can I get a new cord?

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  • Dyson Master
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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 7 Answers

SOURCE: Changing the HEPA filter on a DC17 Animal

Just took my Dyson in and yes my HEPA needed changing. It's under the right wheel (as you're looking at the machine); you can see it through the "vents" above the wheel. The screw is on the bottom of machine.

You will probably need a Torx (star) 15 screwdriver -- that's what Dyson seems to use everywhere.

Posted on Apr 03, 2009

Vac Belts
  • 701 Answers

SOURCE: roller bar belt broke on my dc17 animal. how do i

This belt isn't available at your normal retail stores like Walmart or Home Depot. You can try your local vacuum repair shop, but not all vacuum shops carry Dyson parts. The best bet is online. You can get this belt here at this link and shipping is only $1.99. That might be worth it rather than driving all over trying to find that belt.

Dyson DC17 Replacement Belt

Posted on Nov 09, 2009

  • 4 Answers

SOURCE: Power shuts off on my dyson dc17 animal

I had the same issue. Got on the phone with Dyson. THe vacuum has a safety feature where if the motor gets too hot it cuts off. You have to leave it for 45 minutes or so and then it will work again. There is an underlying issue though. My problem was the black gasket thats in the debris bin shifted, probably from when emptying i pushed it on something. The black gasket should actually hang off the bottom like a skirt and the 2 groves should fit in on the groves of the gray mechanism. This seal is what provides 100% suction. Because of this..my vaccumm has been accumulating pet hair by the belt which i hear alot of people talking about and especially in the filter area. This is because I broke the seal by not having the gasket in place properly and it wasnt sucking 100%. They are sending me a complete new cyclone unit which has the debris catcher as well as she said its probably so caked up with debris it will never work again 100%. no questions asked they are sending it to me free of charge.

So if you remove the clear cyclinder debris catch thing all you will have is the purple cyclone on top and on the bottom is the black rubber gasket....

Posted on Jan 04, 2010

Dysonteam
  • 167 Answers

SOURCE: Dyson DC17 Animal does not have enough suction

Hi its Darran at Dyson.

It sounds as though your wand/hose assembly is blocked. Try following the blockage procedure in your user guide or visit our website's support section where you can use our self help guide to diagnose problems.

www.dyson.com

Kind regards
Darran
Dyson Customer Service

Posted on Apr 19, 2010

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: My Dyson DC17 Animal will

    Hi there,

    I'm sorry to hear you're having difficulties with your DC17. If you're having issues with the on/off switch, it's probably best if you get in touch with us directly, so we can resolve this for you as quickly as possible.

    You can call us free on 1866MYDYSON - or if you email your details to askdysonUS@dyson.com, someone will be in contact as soon as possible.

    Kind regards,

    Jack
    Dyson Online Customer Support

    Posted on Sep 27, 2011

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