Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum
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Posted on Jan 02, 2017
Just took my Dyson in and yes my HEPA needed changing. It's under the right wheel (as you're looking at the machine); you can see it through the "vents" above the wheel. The screw is on the bottom of machine.
You will probably need a Torx (star) 15 screwdriver -- that's what Dyson seems to use everywhere.
Posted on Apr 03, 2009
This belt isn't available at your normal retail stores like Walmart or Home Depot. You can try your local vacuum repair shop, but not all vacuum shops carry Dyson parts. The best bet is online. You can get this belt here at this link and shipping is only $1.99. That might be worth it rather than driving all over trying to find that belt.
Dyson DC17 Replacement Belt
Posted on Nov 09, 2009
I had the same issue. Got on the phone with Dyson. THe vacuum has a safety feature where if the motor gets too hot it cuts off. You have to leave it for 45 minutes or so and then it will work again. There is an underlying issue though. My problem was the black gasket thats in the debris bin shifted, probably from when emptying i pushed it on something. The black gasket should actually hang off the bottom like a skirt and the 2 groves should fit in on the groves of the gray mechanism. This seal is what provides 100% suction. Because of this..my vaccumm has been accumulating pet hair by the belt which i hear alot of people talking about and especially in the filter area. This is because I broke the seal by not having the gasket in place properly and it wasnt sucking 100%. They are sending me a complete new cyclone unit which has the debris catcher as well as she said its probably so caked up with debris it will never work again 100%. no questions asked they are sending it to me free of charge.
So if you remove the clear cyclinder debris catch thing all you will have is the purple cyclone on top and on the bottom is the black rubber gasket....
Posted on Jan 04, 2010
Hi its Darran at Dyson.
It sounds as though your wand/hose assembly is blocked. Try following the blockage procedure in your user guide or visit our website's support section where you can use our self help guide to diagnose problems.
Dyson Customer Service
Posted on Apr 19, 2010
SOURCE: My Dyson DC17 Animal will
I'm sorry to hear you're having difficulties with your DC17. If you're having issues with the on/off switch, it's probably best if you get in touch with us directly, so we can resolve this for you as quickly as possible.
You can call us free on 1866MYDYSON - or if you email your details to askdysonUS@dyson.com, someone will be in contact as soon as possible.
Dyson Online Customer Support
Posted on Sep 27, 2011
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