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DVD not working

THe DVD has stopped working. It loads but will not play. Now a DVD is stuck inside and will not eject. What do I do?
The item is still under warranty but no response from the Tevion call centre.

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As if under warranty its the companys job.but youy can easily remove the screws to remove the stuck dvd from the device.but doing this will void the warranty for sure.

Posted on Jan 05, 2009

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1 Answer

How do I remove a stuck DVD?


It sounds like your problem isn't the dvd is stuck, since it seems to be spinning up, it sounds more like your ejection system has stopped working for some reason.
To fix either you are going to have to remove the outside case of the dvd player and expose the internal chassis. There are anywhere from 4 to 8 screws holding it on on the bottom and back of the unit, Make sure the dvd player is unplugged before you remove the cover.
Once you have the cover off, if the dvd is simply stuck, you should be able to see what the issue is; is it misaligned in the housing was it inserted incorrectly, are there in fact 2 dvds in the player, etc, etc. Gently remove the dvd and replace the case and enjoy.
If you can't see any reason for it to be stuck it may be the ejection system. The eject system will have a belt and sprocket system to move the tray or push out the dvd depending on the player. Make sure the belt is on the wheels correctly and that the sprockets mesh properly. If you can't see anything wrong try testing the ejection system with the case off.
Make sure you don't have any objects in or touching the dvd player, you don't want to short out any of the components if a screw fell into the dvd player onto the mother board, etc. Plug the dvd player back in, make sure you don't touch the inside and try to eject the dvd. Watch the ejection system and you should be able to figure out what is going wrong. Once you have figured it out unplug the unit and put the items back together. If you can see that something is broken then you will have to determine if you can have it fixed or if it wouldn't be cheaper to simply ditch that unit and purchase a new one.
Hope this helps.

Oct 12, 2015 | Televison & Video

1 Answer

DVD is stuck


Some kind of mechanical problem in the loading mechanism--if possible try to look inside the unit to see if something else is jammed in the mechanism that does not belong there preventing eject etc.

Mar 20, 2012 | Televison & Video

1 Answer

My dvd player is stuck on one dvd and wont let me eject, change disc, or even stop the current dvd. display reads "locked" whenever i press any buttons. can only turn on and off the device.


Hi, For some reason the disk will not play. You push the eject button over and over again, but the disk slot will not open. Here's one solution...
* 1 Turn off the DVD player. Wait a few minutes, turn the DVD player back on, and
then press the "eject" button. If this does not work, turn it off and unplug
the DVD player...while you keep pushing EJECT button plug the DVD and turn it on (your hand still on the eject..) is should come out..
* 2 ..if it does not eject , unplug the DVD player again, Remove the screws off DVD on the sides and take off the DVD casing.
* 3 Look for the DVD holder inside the DVD player. This device holds the DVD in
place while the DVD player reads the disk.
* 4 Push the stuck DVD disk toward the front of the DVD player until the DVD
ejects. Remember the DVD player is not on and some force ( gentle ! ) must be applied.
* 5 While it is open,plug it on and place a DVD disc just to see if mechanism works properly..
* 6 Replace the casing and the screws. Plug the player in and turn it on. Put
another DVD in to test whether the player is finally working ..
Hope this helps!..
Take care and please
Remember to rate/vote and give us 4 Thumbs Up
to continue f
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Jul 09, 2011 | Televison & Video

1 Answer

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My only suggestion is to press and hold the eject button for a period of time (15 - 30 seconds). This might unlock the drawer. If not, I would contact Bose Customer Service directly.

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3 Answers

Dvd player will not open disc, display lock


Sound like it either has one or two problems, the door is stuck and or the door eject motor has failed. Look in the front to the player for a small paperclip like hole, and use a paper clip to manual eject the and engage the loading mechanism usually located under the door for most cases. Check you manuals troubleshooting section for manually ejecting a CD..

Please leave comment.

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Dvd won't play or eject


If you want to get the dvd out
you can try this:
First turn of you dvd player at the mains, Then power it up, But the moment it powers up press the eject button a few times so it doesn't start to load. If it doesn't work the first time try it one more time since you may not get the hang of it at first.
then you dvd should eject.
With dvd players like this, corrupt, copied or really scratched dvds may make your dvd player do this.
Regards

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Not enough info. What is the product? Brand, model, how old?

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