Question about HP Laserjet CM2320nf All-In-One Color Printer

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Laserjet cm2320 mfp with purple screen

I have a laserjet cm2320 mfp that is giving me a purple scree.when i switch it on the hp logo apperas boots halfway then a purple screen appears.i tried to change the formater board but still i get the same error.

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  • LAura Aug 28, 2013

    Hi, Ihave the same problem. then appears the purple screen are two leds (ready and attention) that turned on and I can't use the printer. How have you solve the problem?

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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haivanko
  • 37 Answers

SOURCE: error 6 hp laserjet 1120 mfp

The problem is that the motor that drives the scanner probably overheated and because of the cheap plastic that HP used it melted important points that the motor relis on...so - remove the glas of the scanner(there are some screws - one of them hidden under the label of the panel,unhook the interface cable of the panel).Now you should see the scanner - flip it over and look at the motor exle and the gear that it should mesh with - they are not aligned at this time.To fix it i used 2 small pieces of plastic - sticked it under the motor so that it can not move in vertical direction anymore. Simply this is the solution that i used and it works just fine :) If you have any questions dont hesitate to contact me. alpescomputers@winetbg.com

Posted on Jun 15, 2009

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  • 102 Answers

SOURCE: how to intalling network sanner HP LaserJet M1522nf MFP

Hi,
If your printer is connected in the Network and you are able to print fine than there is no communication Error.
In htan case if you are not able to scan then you need to upgrade the firmware of the printer and install it and i m sure your printer wiill scan scanning on the Network.
Mentioned below is the link to download the latest firmware of the printer.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=3442750&prodNameId=3442754&swEnvOID=228&swLang=8&mode=2&taskId=135&swItem=ma-70811-2

However before you start sending firmware to the printer you need to make sure that printer driver is installed on the PC.

Thanks and Regards
Neeraj Sharma

Posted on Jul 01, 2009

  • 1 Answer

SOURCE: scanner error 6

Problem for HP LaserJet M1120 MFP All-In-One Printer Scanner error 6

Posted on Jan 14, 2010

  • 1382 Answers

SOURCE: How can resolved Scanner error 12 in Hp Laserjet

Hi,
Try to uninstall the software of your scanner and reinstall it again. Also

check your cables for loose contacts.

Thank you!

Posted on May 18, 2010

  • 1 Answer

SOURCE: error 79 hp laserjet m2727nf mfp; error 49 hp laserjet m2727nf mf

Bueno, el error 79 en mi caso se presentó con el servidor de impresion, tienes que limpiar los trabajos en cola y luego reiniciar la impresora.El error 49 indican que es con un problemas de fax o con scanear en Mac OS X, en todo caso hp support tiene los pasos a seguir.

Posted on Jul 26, 2010

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