Question about Janome Memory Craft 10000

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My Janome 10000 seems to have jammed the fly wheel won;t turn, There is nothing stuck in machine, needle is not bent

Is it possible that the computer board is going. It sometimes clears itself if you turn it off and leave for several hours.

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  • Janome Master
  • 7,365 Answers

Yes, it is possible. or a part inside the machine could be broken
it would be a good idea to have the machine checked.

Posted on Nov 06, 2012

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: I just bought a janome mini sewing machine. I

First, in order to get the bobbin thread up, you have to turn the wheel backward, not forward. If you try this, and it is not the problem, keep going.

Next you need to check the needle. There is a screw on the right side of the needle carriage right underneath the underside of the top...unscrew this and the needle should come right out. The flat side of the needle shank should go towards the back of the machine. If it isn't, switch it so that it is and try again.

If this doesn't solve your problem, what has happened is that the gears in the machine have gotten out of alignment. There is an easy fix:

Take off the plate that covers the bobbin chase...there are two screws one on each side. Remove these...you need a stub screwdriver, because regular ones will not fit under there.

Remove the bobbin carriage and the bobbin, making careful note of how they fit back in. Take a picture before disassembling it so you have a reference.

The part that carries the thread around the bobbin is still in the machine. Turn the wheel and you will see it rotate. What has happened is that the needle is not going down in the machine at the right point because someone kept sewing after it jammed and one gear kept going while the other one didn't and now it is out of alignment. These machines have plastic gears and the can slip past each other if you aren't careful not to stop immediately when they jam.

To fix it, you are going to have to do some trial and error. Grab the rotating part of the bobbin chase and hold it firmly. Rotate the wheel forward until you hear it click once. Then rotate the wheel backward again and see if it grabs the top thread. If it doesn't, repeat holding the bobbin chase and turning the wheel forward until it does.

Once you have the gears basically aligned, you will need to reassemble everything. Put the face plate back on and put at least one of the screws in all the way. The face plate holds the bobbin chase in correctly and if you don't fasten it it will not work correctly.

Now try sewing. If it starts to jam, stop immediately, cut the threads and look at the back. If it's a loopy mess, you are going to have to dissamble as before and again grasp the bobbin chase and turn the wheel forward one more click, then reassemble and try again. Eventually, you will find exactly the right alignment and the machine will sew perfectly.

I just had to make this fix on my own machine...I didn't want to take it in for repair because the bench fee alone would cost as much as the machine did!

There are some great video's on YouTube for help with threading the machine...look for StampTV and you should find them. Good luck!

Posted on Apr 21, 2010

Alleluia
  • 69 Answers

SOURCE: Dear Sir,

Hi,

There is a chat room for Janome sewing machines at following link:

http://sewing.patternreview.com/SewingMachine/Janome/

Hope this helps
Alleluia

Posted on Nov 14, 2008

  • 8 Answers

SOURCE: Janome Customizer 10000

There are different programs for 350E. I think, you was buy program different.

Posted on Jan 11, 2009

Mongo32
  • 111 Answers

SOURCE: When sewing the bobin thread tangles and jams

upper tension/threading wrong?

Posted on Jul 08, 2009

drifterK
  • 4924 Answers

SOURCE: My Janome 10000 is coming

the error is cause by the sensor that detected it in the first place ..what you should do is reset it to the factory setting s...Look in the main menu for reset to factory settings or defaults..and engage them ..

Posted on Aug 22, 2010

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If you've had it in for repair four times, then the technician is not doing a good job. Take it back and insist it be fixed... talk to the manager and relay your dissatisfaction with the service. OR ask for a refund and take it to a reliable Janome technician.

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10000 janome jamming fly wheel won't turn


I would replace the needle anyway. It's hard to tell if one is bent or not.

Remove your feed dog/needle plate and the bobbin cover. Take out your bobbin and bobbin carrier.

Get out a magnifying glass and really examine. Look for thread ends in between moving parts.

Also check the thread pathways. Especially where the take up lever is hidden. I've heard of some ladies finding threads snarled up in that area which caused problems like this.

Good luck. If all else fails take it in for repair.

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1 Answer

The bobbin seems to be stuck and will not move...all it's doing is 'eating' the thread...what do i do? Thanks


Can you get the bobbin out of the bobbin holder? unplug the machine, then remove the needle plate, needle and pressure foot. Now can you get the bobbin out? It is possible that the bobbin holder has moved in the rotary hook, they can jump sometimes as held in by a magnet.

Check out your manual for instructions to remove the bobbin holder, it should show you how to take it out, and then clean under it, there is possibly thread caught in this area causing the malfunction.

You may find turning the fly wheel a little to turn the hook will help to free up the holder and get it out.

Here is image from my Janome 6500 manual, it should be similar for your MC.
tally_girl_29.jpg
So clean out the underneat of the bobbin holder, then reinsert it, and reassemble, thread and test. If this doens't sort the problem, then time to drive it to the Janome shop.

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