Question about Acer Aspire 6930-6771 Laptop

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MSN Heavy Echo During Video Call

I have a brand new Acer Aspire 6930 and I am having heary horrible echo problems during MSN video call sessions. Can anyone help me with this problem?

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  • datasoft Jan 05, 2009

    I use the build-in microphone. Thank you.

  • datasoft Jan 06, 2009

    Further testing revealed the following:



    1. The laptop worked fine with Yahoo! messenger calls

    2. The laptop worked fine with Skype calls



    So, the problem is a compatable problem bestween MSN messenger and the laptop.



    Please advise.

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Which microphone do you use? an external one or built in?

Posted on Jan 05, 2009

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Posted on Jan 02, 2017

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How do i reduce effects


if you have echo during session try installing foam around the room you are in ... so that sound don't bounce off the walls to mic on a recording session..

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I hear echo sound every time i play music/movie and i cant figure out to turn it off "how"


Does it happen with headphones in as well? If not, do you have a built-in-microphone? Sometimes the sound coming of the speakers can be picked up by the microphone, resulting in an echo sound. Make sure that the microphone is off (or test it by covering it up while playing some music), and quit out of any applications that are using it.
If you hear it in the headphones as well, it could be a sound card problem, which means it would need replacing. If you don't hear it in the headphones, but hear it in the speakers and don't have a mic, it's either your speakers, or (more likely) your computer just doesn't get along with whatever software you're using to play movies/music.

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Echo in my acer aspire 6930 latop


it sounds like you might have an old driver with your computer or possibly a progam running in the program is not allowing the computer to run fast enough to play the music. also try disabling if you have, antivirus programs or anti spyware programs.

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How to turn off the echo sound in my acer "aspire 6930"


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Acer Aspire 6930 on Vista. Will play CD's but will not burn CD's. Tried 4 brands of brand new CD's.


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Acer Aspire 6930 web cam directions


YOU CAN USE THE WEB CAM IN ALL LIVE CHATTING APPLICATION.
First install the web cam drivers from the driver cd and then use it with chatting messenger (yahoo, msn etc.). you can use it as video recoder or picture capture devise. 

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Echo suppression


I don't know how to remove the echos from you video but think I know what is causing them.
Normal 0 Two things can cause static.
First, If you have your speakers turned up to high it will give you feedback causing distortion and static. I'd use headphones during videoing.
Second reason is, if you are using a laptop and have added an external microphone between the two it will cause distortion and static.
Not knowing the configuration of your computer makes it harder to analyze the problem.
So hope this is of some help. Bud


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Help with Sound


I cannot say directly for your particular model. I will give you a generic answer that can apply to most any computer.

If you hear an echo, look carefuly thorugh the setup for the sound card. Look for anything to do with special effects.

Look for the options or properties that have to do with the sound card that is in the computer. Many of them have special effects capability.


Jerry G.

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Video sound problem


Durring video conferencing with MSN Messenger, I can't hear my friend and he can't hear me. Or I can hear them but they can't hear me. What's wrong? trnsp.gif Answer This article applies to the following products:
All Logitech Web Cameras with MSN Messenger Support
This article applies to the following software:
Windows XP
Test the Microphone in Sound Recorder

  1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
  2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
  3. Click the Stop button.
  4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
    1. Click "Edit," then "Audio Properties."
    2. Make sure Logitech is listed as the Preferred device for "Sound recording."
If the microphone does not work in Sound Recorder, click here for help in determining the problem with the mic.
While using MSN Messenger it is the messenger program, not the camera software, that negotiates the audio streams between two MSN Messenger Clients. Although we cannot directly support audio issues in MSN Messenger, the following steps have been known to resolve and improve audio issues in MSN Messenger. For further information, please consult the help documents associated with MSN Messenger.
Test Your Networking Router
You can also test to see if your router is causing audio issues by either physically bypassing your router and connecting directly to your cable/DSL modem or by setting up your computer as the DMZ (de-militarized zone). If you are a novice networking user, it is not recommended that you leave your computer in the DMZ state for extended period as that may leave your computer vulnerable to attack. However, you may briefly configure your computer as the DMZ to determine if your network settings are causing the audio issues. For DMZ setup instructions, please consult your router's documentation.
Enable Universal Plug and Play (UPnP) on both Windows XP and Your Router.
If either of the above steps resolves the no audio problem, try the following steps.
  1. Open Add or Remove Programs in Control Panel. To open Add or Remove Programs, click Start, point to Settings, click Control Panel, and then double-click Add or Remove Programs.
  2. Click Add/Remove Windows Components.
  3. In the Components list, select the Networking Services check box, and then click Details.
  4. Make sure the Universal Plug and Play box is checked.
Notes: If you used a CD to set up Windows, you will be prompted to insert it into your computer.
If your router does not support UPnP or you still get no audio after enabling UPnP on both Windows XP and your router, you must manually open all UDP ports between 5004 and 65535. This is because the audio streams are sent dynamically using that range of ports. Without a dynamic way to open those ports like UPnP, there is no way for MSN Messenger to successfully negotiate the audio stream. Consult your router's documentation for instructions to manually open these required ports.
If you are still experiencing audio issues within MSN Messenger, and you have verified that the microphone is working in Sound Recorder, contact MSN Messenger Support.


This article covers Accoustic Echo Canncellation (AEC) and how it works.
trnsp.gif Answer This article applies to the following products:
QuickCam 10.x and RightSound supported cameras
QuickCam 11.x and RightSound supported cameras
Call Central and RightSound support audio devices
This article applies to the following platforms:
Windows® 2000 Professional
Windows® XP Professional
Windows® XP Home
Windows® Media Center Home
Windows® Vista
Accoustic EchoCancellation (AEC)'s purpose is to prevent sounds from your computer's speakers to be picked up by your microphone. This can be a significant problem with audio or video calling applications where the voices or sounds from other parties of the call is being inadvertently picked up by the microphone and fed back into the call, creating echo and other sound distortions. Without AEC, this echo can detract from the quality of a call and in extreme situations, the echo can degrade the audio experience to the point where the audio is useless.
To prevent this from happening, the AEC component monitors sounds being played by your computer's speakers while monitoring the incoming sound picked up by your computer's microphone. The AEC module takes the outgoing and incoming sound signals and compares them to determine if echo is present. If echo is found, it is subtracted before the audio from the microphone is sent to the requesting application. This will result in the remote party only hearing you speak, without being distracted by hearing their own voice echo back to them.
When enabled, echo is eliminated for the recipient of the audio/video message. For echo free chatting, both parties need to have a RightSound technology enabled web camera that supports the AEC feature.

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