Question about Kenmore HE2 Plus Front Load Washer
I'm getting an f25 error. Washer won't spin out, just does a few tumbles and then stops.
F25 indicates a possible drive motor tachometer error. (NOTE: The tech sheet is located behind the front quarter panel– remove the three hex head screws at the very bottom to remove the panel. The tech sheets will be folded up in a little plastic pouch.
The f25 error code is a motor tachometer error. To determine the problem you will have to remove the top cover and the front access panel. On some models, the rear panel will have to be taken off for easier access to the motor control. Now with the washer-unplugged remove the each plug one at a time and make sure the pins in the connector are not bent then reseat them on the board. Now retest the washer. If the washer still fails, you will need a meter to ohm the motor.
With the washer unplugged, locate the motor harness. Now unplug the motor connector to ohm the motor. Follow the list below to check the motor.
* Pin 1 to 3 6 ohms
* Pin 1 to2 6 ohms
* Pin 2 to 3 6 ohms
* Pin 4 to5 115 ohms
If the readings are close to what is listed above the motor is fine.
Live voltage checks are dangerous, and possibly deadly. Exercise caution at all times. If you are not comfortable working with live electricity I suggest you call an experienced service technician. I have provided you with a wire diagram with what the voltages should be. If the voltages are correct I would then recommend that you replace the motor control.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
Posted on Sep 12, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 15, 2016 | Kenmore Washing Machines
Dec 06, 2015 | Kenmore HE2 Plus Front Load Washer
Oct 30, 2014 | Washing Machines
Jan 13, 2014 | Kenmore HE2 Plus Front Load Washer
Jan 18, 2011 | Kenmore HE2 Plus Front Load Washer
Sep 15, 2010 | Kenmore HE2 Plus Front Load Washer
Jan 21, 2010 | Kenmore HE2 Plus Front Load Washer
Oct 13, 2009 | Kenmore HE2 Plus Front Load Washer
950 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: