Question about Microsoft Windows Media Player

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Error when I try to use Windows Media Player 10 or 11

Everytime I open up the Media Player it pops up a message saying Windows Media Player has encountered a problem and needs to close
and then it shuts it down. How can I fix this problem.

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Hi,
This error is generally the result of a corrupt or missing Custsat.dll file, usually located in the C:Program FilesWindows Media Player folder.To workaround this problem:
1. Remove the current Windows Media Player 10 install.
2. Download and install

Windows Media Player 11 for Windows Vista

or

Error when I try to use Windows Media Player 10 or - wm_tn_wmp11xp.jpgDownload Player 11 for Windows XP

I tend to use VLC Player, as it plays everything I throw at it..

Hope this helps

Chris (ziraffa)

Posted on Jan 05, 2009

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  • Contributor
  • 45 Answers

Try reinstalling the windows media player.

Posted on Jan 05, 2009

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