Question about Sirius Starmate ST2 Satellite Radio Receiver

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I have a starmate st2 and when it is turned on is says updating channels it don't

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  • Spockman Jan 11, 2009

    Same issue with same receiver. Bleh.

  • hot sauce 1 Feb 14, 2009

    My Starmate bit the dust with the same "updating channels - 0% completed" Happend on the 12th. It all seems strange to me, Sirius is in the "possible bankrupcy" and radios are going down. Do you think that maybe we have been duped so we have to buy new radios? Being a lifetime member now really is not looking good.

  • Anonymous Feb 21, 2009

    Agrrr I also have the same problem. Its been "updating" with 0% complete for 3 days now. Im calling tomorrow.

  • Anonymous Mar 06, 2009


  • jd2727 Apr 23, 2009

    Same problem. "Tech Support" told me there was nothing I can do and I need to buy a new radio along with a new subscription. All in all 114 bucks. I got the impression the Indian "Tech Support" guy just wanted me to buy something, good thing I saw this, now I know I can just get a replacement.


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I did allot of research because I did not believe customer support when they told me my radio was done and I needed to buy a new one. I found that if you call 1-888-635-5142 and tell them this happened during a Sirius update and tell them is was not damaged by personal use. They will talk to you about a replacement. They may try and sell you a Sporster 5 but I opted out of that because I would have to buy a home kit. I stressed the need for a Starmate replacement. Threads on line said that they have replaced them at no cost. They are open on Sunday, but the warehouse is not. Good luck and don't buy a new radio just yet.

Posted on Feb 15, 2009

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I had to go through 4 of these Before I got one that was good!

Posted on Jan 05, 2009

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SOURCE: Starmate ST2

Try finding the reset. It's usually a pinhole.

Posted on Aug 18, 2008

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SOURCE: lost instruction manual how do

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Says updating channels 0% complete. Has been doing this for a number of days. Contacted Sirius and they say they can't help me.

Antenna jack is busted, or you have no signal (also due to a bad antenna jack). Without a signal, it will just stay at that screen, since it's trying to download the update. You can purchase repair services for your model on eBay.

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All of a sudden the display says invalid channel and 0% updating channels sirius says the radio must be broken

I would try a different antenna first, then exchange radio if that doesn't work. You will have to 'update' the radio for about 30 minutes after you first activate it, but after 30 minutes it should be fine. Try the activation channel (channel 1) - call Sirius for a 'refresh'. After 30 minutes, your undate should be done. Turn the radio off with the pushbutton on the radio. Turn it back on - should be no more updating. If so, then there is a problem.

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as long as the used one is not actually a refurbished on.e The original ST2 has a stronger modualtor, so transmits very well. This modulator has since been ruled in violation of FCC regs, but unless there is an FCC cop, you should still be ok.

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Try finding the reset. It's usually a pinhole.

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I have the same problem. It happens even more with a generic universal power cord instead of the Sirius brand one.

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