Question about Kenmore Elite 45986 Front Load Washer
Discharge pump/water pump problems
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Posted on Jan 02, 2017
This problem can be caused by either a leaking water inlet valve, or a condition known as "siphoning". Since you just recently moved, I would make sure you don't have a siphoning problem, first. The following link explains how:
Although siphoning normally refers to a constant drain problem where a washer has problems maintaining the proper water level, it can also lead to problems where the drain line will back up into the washer.
Now, if you follow the advice in the link and determine this is NOT caused by siphoning, I would suspect that you have a water inlet valve that is leaking. A tell-tale sign will be water trickling down the fill tube in the rubber door bellow. The water inlet valves have a diaphragm that is controlled by an electric solenoid. Sometimes the valve becomes clogged with sediment or deposits, causing the diaphragm not to close properly. If you live in an area that has hard water, or use well water, you may have hard water deposits or rust build up in the valve. You may be able to correct the problem by removing the valve and cleaning it with some distilled vinegar. You can remove the valve by following these steps:
1. Unplug the washer and turn off water supply at the taps.
2. Disconnect the water inlet hoses.
3. Remove washer top panel by removing the three screws that hold the panel in place in the rear of the washer. With the screws removed, the panel slides back, then off.
4. The inlet valve (this is what your water inlet hoses connect to) will be located in the left rear of the washer (facing from the front). Remove the dispenser hose(s) from the valve and the electric connections. Remember how the electrical connections are removed. They should be color coded. One is for HOT, one is for COLD.
5. Remove the mounting screws that hold the assembly in place.
Once you have the inlet valve removed, you can place it in some distilled vinegar and let it soak. Just don't submerge the electrical connections. If this does not correct your problem, replace the valve. Searspartsdirect.com and repairclinic.com are two notable web sites that I have frequently used. Just type in your complete model number to begin the parts search.
I hope you find this information helpful. Let me know if you require additional assistance.
Posted on Sep 02, 2008
MAke sure that the cothes are not unbalancing the tub. Iv seen this happen where the clothes are unbalancing the tub and it moving around and the when the water for the rinse is coming out its not getting in the tub its splashing on the top of the tub ring due the the unbalanced spin. does this happen when you wash a heavy load? do you notice it not doing that when you washer a light load?
Posted on Jul 26, 2009
"F21" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:
1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.
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Posted on Sep 26, 2010
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