Question about NorStar T7316E Corded Phone

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Norstar phone going straight to voicemail

Whenever you call my extension from an outside phone it goes right to voicemail

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 146 Answers

SOURCE: All my Calls go Straight to Voicemail

Here is a link to the user manual for you
http://www142.nortelnetworks.com/bvdoc/norstarbcm/t7316.pdf

Posted on Jan 11, 2008

  • 1 Answer

SOURCE: resetting company voicemail

Can someone please help me?

My company has an M7310 (Year 2002 model) and we're trying to remove a person from the directory and the voicemail box.
I've tried these instructions, but Feature 9-8-3 doesn't work. It shows "Invalid Feature".

Feature 981 works, Then selecting 'Other' softkey which displays Log:
I don't know what the password is.
I tried typing in 10020000 since our extensions are 4 digits, but no luck.

HELP!

Posted on Oct 15, 2008

TallBourbon
  • 30 Answers

SOURCE: how to chg a norstar mailbox from 'General Delivery' to 'User'

check under the mailbox set up ( where you created it) for that extension that the extension number of that phone is on that mailbox> in other words, you could create mailbox 221, but assign it to 222. The Gen Delivery box is 100 which is the catch all for transfers that cannot be completed.

Posted on Jan 07, 2009

Vit Avaya BP
  • 211 Answers

SOURCE: What is a Norstar Overlay Template?

right top Show
right bottom Next
left top Heading
left bottom Back

Posted on Mar 23, 2009

ynotphone
  • 192 Answers

SOURCE: how can i change my extension nuber (norstar M7310)

Sorry can you clairify this question...

-> You need a new extension number for your set?
-> You need a new extension on your set so you can see when they are on their phone?

If it is the first, there are many things that you need first, too much to explain at the moment. But you need to have the password and a template for your phone to make changes.

If it is the second, press:
- Feature * 0 and any button to find out what is on the button, look for an empty button or one that you want to overwrite,
- then RLS,
- press FEATURE * 2
- press the button where you want to add this new extension
- dial the extension of the new person

Voila you are done!

Good luck!

Posted on Jun 03, 2009

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1 Answer

When the Norstar m7324 phone is set to night mode after business hours, the caller goes direct to voicemail when the caller dials an extension. How do I change it so that it rings at the extension a f


Night service will only control if AA to answer (main greeting) or human, you!.
If people enter extension and it goes straight to vmail then the user invoked that option (Feature 987) which is what you should do when you leave your office.

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1 Answer

Nortel T3716E send calls to voicemail HELP!


Sounds like the call forward no answer isn;t set up on your extension. The first thing to do is to find out what the voice mail pilot number is. That's done by pressing feature 982. The display should say "set:xxx". The set number provided is the voicemail pilot number. Next you'll need to enter system programming. Programming is done on 7310, 7324 and 7316 type sets. Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you want to change call forward no answer on.
Press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the show key (top right arrow) .
The display say foward no answer.
press theshow key (top right arrow)..
The display should say none. Press the chng key and enter in the voice mail pilot number. press the show key again (top right arrow) To review the rings til forward. Press the chng key if you wish to change the ammount of rings til answered. Press the release key when finished

Jun 23, 2010 | NorStar T7316E Corded Phone

1 Answer

CP100 Auto Attendant transfers direct to voicemail


The norstar extension may be setup up for Call Fwd to voicemail, or call fwd/busy. Also, Custom Call Routing may be setup to send the caller directly to the mailbox.

Nov 10, 2009 | NorStar CallPilot 100 Voice Mail, 10 mail...

3 Answers

My phone on our Norstar system rings & rings & never goes to voicemail. Other sets on this system ring 4 times & then automatically go to voicemail. How do I cjange my set?


Fress F985 u will get voicemail DN. Note down ur voice mail DN.
Go to programming of Norstar which will be F**266344 password will be 266344.
Dispaly shows u terminal and extensions.
press show
then next display will show u capabilities.
Press show then next display will show u FWD no answer.Press show then change put the voicemail Dn which u had written then next.
Now call will go to ur voicemail provided u have ur own presonal mailbox. If it is not there u will have to createe it otherwise it will go to general delivery mailbox.
Hope it will be helpful for u.
Thanks.










May 08, 2009 | NorStar Startalk Flash 2 Phone

1 Answer

NorStar T7316E Corded Phone - voicemail / ring time


Go to programming of Norstar which will be F**266344 password will be 266344.
Dispaly shows u terminal and extensions.
press show
then next display will show u capabilities.
Press show then next display will show u FWD no answer.press show then next.and change the ringing as per ur requirement.

Feb 23, 2009 | NorStar T7316E Corded Phone

1 Answer

How to chg a norstar mailbox from 'General Delivery' to 'User'


check under the mailbox set up ( where you created it) for that extension that the extension number of that phone is on that mailbox> in other words, you could create mailbox 221, but assign it to 222. The Gen Delivery box is 100 which is the catch all for transfers that cannot be completed.

Jan 07, 2009 | NorStar T7208 Corded Phone

3 Answers

Inter-Tel Axxes phone outside calls don't go to voice mail


I had this same challenge with an InterTel 5000 system. Outside calls going right to the receptionist. My solution: You cannot fix this from a phone, you must open the DB Session Manager, move to Call Routing Tables (this is right above Voice Processor) and move all of your extensions above the "NO MATCH" and "EMPTY" lines on the bottom. Anything below those two lines will bypass the extension and go straight to the main attendant. At least in my configuration it does. See below...
bb752dc.jpg By just moving that last extension "5059" above the "NO MATCH" line, calls will now go to the extension from an outside caller. The trick is to hold your mouse on the pen icon and click several times to activate that line, then you can drag it to where you want. See below...

8e5e1dd.jpg Hope this helps someone?

vandata1

Sep 27, 2007 | Inter-Tel Axxess Corded Phone

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