connect the player to the pc, once it detects and the drive is available, just right click and format the player.all songs gone.you can add them later by opening the drive.
my gogear sa19xx after charging it and then loading some songs would not unlock there was a lock...
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my gogear sa19xx after charging it and then loading some songs would not unlock there was a lock showing in the display so i went in to divice maneger to repair and update since the update mt pc donot recignize the divice