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Fax is received is very dark and almost unreadable

Hi When I send a fax on my Sharp Fax / Phone (FO-155), the receiver gets a very dark, hard to read copy. Should it simply be a matter of cleaning the print metal strip? The machine is probably about 10 yrs old.Thanks Guy

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  • guyrguyr Jan 05, 2009

    Thanks FW for your quick response. Tried to print a copy as you suggested and it was very dark in parts so good news is we know the problem is the scanning imager, bad news is I'll need to get a new fax!

    Thanks for saving me from wasting any more time.



    Regards

    Guy

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You can try using the menu to lighten the fax, but if all received faxes are dark, you may be experiencing a weak scan light. try making a copy instead of fax (which essentially is a fax printed to yourself) if also dark, its certainly your scanning imager that's failing. If that's the case I would recommend replacing the entire machine. Parts are expensive, and its a difficult to service part yourself. Also you may find that toner costs alone may pay for the replacement machine over this unit.

-Good Luck!

-FW

Posted on Jan 05, 2009

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