Question about Maytag Neptune MDE5500AY Electric Dryer

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Dryer Baffle Coming Loose

One of the internal baffles on the dryer is very loose. It appears that fasteners may be coming off. It looks like the top of the dryer has hinges and should rotate up, but how do you get the top to come up so that I can look at the baffle. The baffle is currently at the top of the dryer in it's rotation and if I can just figure out out to get the top up I should be able to see what is coming loose.


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  • Vernon Ward Jan 05, 2009

    I should also mention it is a Maytag MDE5500AYW model.





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See if there are 2 screws located at the bottom front of dryer,unscrew anft panel up untilthe clips that are at the top disengage, disconnect door switch and any other connections , taking note of the connections.

Posted on Jan 05, 2009

  • Barry Coates
    Barry Coates Jan 05, 2009

    don't know what happened there, but as I was saying, take note of connections,Remove front panel.You will see 2 screws inside the cabinet just below the cabinet top,remove each screw and lift top.

    This will now give you access to the drum baffles.

    On other models, there are 2 spring clips located just beneath the cabinet top,they are located towards each side edge . Use a putty knife and slide under the cabinet top to disengage clips..

    Lift top up and fix baffles.

    There is another model that requires a different way to access the baffles.

    Proceed as follows.

    If it has a wrap around door, open the door and remove 4 screws you will find on the inside There are clips holding the front panel to the dryer. In order to disengage them, and release front panel,the top corners of the front panel each have to be rolled outwards.

    With the clips disengaged,tilt the front panel forward, and lift it up to remove it.

    You can now remove the door and top cover. ,lift the door of it's hinges,and jiggle it out of its slots.

    Plz rate my solution.




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Open the front door where you load the machine.
Look towards the top where the door normaly closes, there ususualy two screws that you can unscrew there.
Once loose the top pannel should come off, which allowes you to remove the front panel with 2 screws as well.

Good luck!

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Hi there :)

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Good luck.

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1 Answer

Inside of drum baffles coming loose on maytag neptune dryer


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ALL service is perfromed from the FRONT. Shock Hazard Warning! Open the dryer door aand remove the screws that hold the door hinges, remove the door, and on the opposite side that have just 2 screws where the door would attach if it was converted to the oppsite opening direction, and remove the front panel. Remove the front bulkhead,(the internal drum opening panel), by removing the 4-5/16" screws that hold it to the outer side panels. Reach back to the rear of the motor and release the tension on the idler and drum belt. Remove the belt and lift drum slightly upward and remove from the unit. You should then observe 2 rollers about 3" in diameter positioned at about 5 and 7 o'clock. The roller at the 5 o'clock position is most likely bound up or not free-rolling. TRU-ARC spring clips,(you may need to purchase), retain the rollers on the shaft and need to be carefully removed and saved for reaasembly. Inspect roller at 7 o'clock for free operation. Purchase what you need and reassemble.

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1 Answer

Maytag Neptune Dryer

the top cover is fastened by spring like tabs on the machine rear. the front edge of the top merely clips to the front panel. the top needs to be removed to gain access to the bolts that hold the front panel on. these are inside the top corners of the machine. once these are out, the front cover should just pull up to remove. there may be a light connection and the door switch wires here too. then you can get to the screws that hold the baffles in place.

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