Question about Whirlpool 24 in. DU1148XTP Built-in Dishwasher

2 Answers

Our dishwasher has been running for over 2 hours.

We bought a floor model dishwasher at Best Buy. I know. Really stupid of us. A mistake we won't make again. After we got it home, we found it didn't have a manual or an installation kit, or anything else it should have come with. We already have 2 days into trying to get the darn thing to work. None of the hoses worked with the plumbing that hooked up to the dishwasher it replaced. We have been back and forth to the hardware store several times and the hoses still leak like sieves. After we got it hooked up enough that we could try to run it (emptying drip pans regularly) we started the machine. The wash cycle has been going over 2 hours ago and there doesn't seem to be any end to it. How long should a normal wash cycle take on this model? Since we don't have a manual, we don't have a support number to call. This website seemed to be the best option, given our limitations. Imagine my surprise when I clicked on to get an answer for this and found out Whirlpool wants $60 to respond to my question.

This is not a good start to our relationship with Whirlpool. Please help!

Posted by on

  • mpservices May 11, 2010

    A normal cycle on many dishwashers can go from 1:45 to 2:30 - depending on the make and model.



2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

We called Best Buy and they have agreed to take it back. After reading all the horror stories I have seen on line with the Whirlpool dishwashers, we will be looking for a different brand. I will be doing considerably more research before our next dishwasher purchase!

Posted on Jan 06, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 198 Answers

Make sure the machine is in the normal cycle and the sani cycle is not selected. If the sanitize cycle is selected the machine will run for a long time while the water heats up . Go back to Best Buy and demand an owners manuel, don't let them get away with this. Also the machine is waranteed through Whirlpool and you should not have to pay for a service call if anything is wrong.

Posted on Jan 05, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add


Whirlpool 24 in. DU1148XTP Built-in Dishwasher Logo

230 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Dishwashers Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Oloyede Monsuru

Level 3 Expert

1417 Answers


Level 3 Expert

4345 Answers

Are you a Whirlpool Dishwasher Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides