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An unresponsive touchpad could be caused by an issue with the touchpad driver. If the systems has a SYNAPTICS brand touchpad, Acer recommends downloading the touchpad driver 22.214.171.124 or later.
The touchpad vendor can be determine by reviewing the information in your device manager as shown below.
From the Start menu, type device manager in the search box and press Enter.
In the Device Manager window, left click on the arrow next to Mice and other pointing devices.
Under Mice and other pointing devices you will find the touchpad vendor.
Well the touchpad driver could be erased or a
virus may have damaged it.
You should go to Acers website and then support and download drivers and get
the right touchpad driver.
Install it and see if it works.
Use TAB to navigate for now. or use mouse keys.
This means keep pressing shift really fast and
accessibility option will show up.
Use tab and space bar to navigate to MOUSE TAB
and select Mouse
Keys and hit enter.
Done for now you can use the numpad to operate
Second option is to go out and buy a USB mouse.
Worst case scenario: Touchpad is damaged and needs replacing.
Or simply a cable got disconnected and needs reconnecting by taking the laptop
Get Your Laptop Mouse to Show Up if It Disappears
Using a laptop is as efficient as a desktop computer to
complete tasks, use the Internet and talk with friends on a daily basis.
If your laptop's mouse cursor disappears, there are various
tricks and solutions available to help get your mouse pointer back to resume
your work and current computer tasks within minutes.
And this can be accomplished without the use of software
applications or advanced computer skills.
Press "Ctrl" + "Alt" +
"Delete" and choose "Task Manager" if your mouse pointer
becomes available, pressing the keys simultaneously.
This will allow you to close any open programs that may be
causing issues with your mouse pointer.
Plug in an external mouse to allow the computer to attempt
to find the device, prompting the mouse pointer to appear which may solve the problem or allow you to
temporarily work with a mouse pointer.
Reboot your computer by pressing and holding the laptop's
power button for a few seconds.
This will reset your laptop's current open settings and most
often allow your computer's mouse pointer to reappear.
Upgrade your laptop's video and graphic card drivers (if
available) to ensure the mouse pointer disappearing or flickering is not a
Select "Start" > "Control Panel" >
"Hardware and Sound" > "Device Manager" to view your
current graphic and video settings.
Visit your device manufacturer's official website to
download the most current version of your drivers.
Does the mouse pointer move? Does the mouse work? Does the Keyboard work?
The cursor moves on keystrokes from the keyboard or from taking the mouse and pointing it and clicking in a text area.
sure you have not turned the touchpad off. Some laptops will have a
button that is located in the middle of the touchpad at the top of the
touchpad that toggles the mouse pointer on and off.
will have a set of keystrokes that toggles the touchpad on or off.
Normally you will have to Press and Hold either the Alt or FN key then
hit the corresponding key that controls the touchpad. Most times the
correct key to hit will have the icon of a finger pointing at a square
box that represents the touchpad.
You may have been hijacked by a virus or infection. Boot up in Safe Mode and see if it works. Go
to www.google.com and in the search box type:"Download cnet
Malwarebytes" (without the quotes). Download and install malwarebytes
from the sites download.cnet/malwarebytes. When the site opens up click
on the Green Download button on the left. Do notclick the Red Download
button, that's junk. When it finishes installing the Gui Interface will
open up with an offer to Accept a Trial Version or Decline. CLICK
DECLINE you want the totally free version. Run a QUICK SCAN. As it
scans, if it finds infections the number will be in red. When it
finishes scanning, click SHOW RESULTS. A notepad text document will open
up showing you the results. You can close the text document and go back
to the Gui Interface where you will click REMOVE SELECTEDRESULTS. The
objects will already be selected for you. When it finishes removing the
objects click ok and it will sometimes reboot your machine
Please install both of this driver and try..
Go to my computer, right click>properties>hardware tab>device manager, then look down the list for mouse and pointing devices, click the '+' sign and right click on your touchpad listing and select uninstall, and then restart the pc.
In Vista start control panel>classic view, then device manager
The touchpad will be reinstalled and then ready to use again as it should be back to normal
hey please elaborate on what exactly has happened.. if by mouse pointer jammed u mean touchpad not working then first check if it has been accidentally disabled, in acer laptops press fn and then a key in blue colour which looks like a mouse pad in the f1-f12 series. else, try attaching an usb mouse to check if the pointer is moving or if there is a problem wid your touchpad. if not, it could be because of a virus which has changed ur registry files, in such a case the problem gets a little more complicated where in ull have to restore file,etc etc for further keep free to mail me @ email@example.com Cheers Kushal
Using your keyboard, press the windows hot key, then use the arrow keys to go up and to the right to control panel, then arrow over to the system icon, then arrow through the tabs to the hardware tab, then press TAB to select the "device manager" button and click enter....in the device manager, press tab again in order to highlight the first selection and arrow down to "mouse and other pointing devices" then press the right arrow key to expand that selection and see if it is recognizing your mouse pad, if it does, highlight it and press enter, arrow over to the "driver" tab and try updating the driver, if that doesn't work, try a troubleshoot from the first properties tab.....and if none of this works......the touchpad is most likely dead. Try contacting the manufacturer and see if they can replace the touch pad.....