Question about HP Photosmart C6180 All-In-One InkJet Printer

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HP C6180 prints but won't copy or fax...

My All-In-One was working fine until I moved to a new house. Now it prints fine but when I attempt to copy or send a fax, it outputs solid black pages, although it receives faxes just fine. Please help! Thanks!

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I can not recieve faxes. It use to work fine. I can send them out, but not receive.

Posted on Jan 05, 2009

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Try to unninstall the driver then put it again, it should work

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Solved! I now can scan wirelessly throughout my network. I downloaded the drivers for a friends newer HP all-in-one scanner and I can scan. Look for the driver for the 309a series of printers and install it. Complete the install and set up your existing printer. You can now scan, print, fax wirelessly. It includes updated HP apps for these functions that work with OS 10.5. I didn't upgrade to the HP 1.1 drivers through Apple. The file name is: PS_AIO_05_C309a_Net_Full_Mac_WW_102.dmg

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Please follow the steps and then let me know the results:Click Here

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What you can do is reset the Printer

Unplug the power cable...........
Press and hold # & 9 Button
while holding down plug in the power cable
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if it copies then hardware is working fine..
turn off the laptop and unplug the USB cable..
turn on the laptop and wait for 5mins and then connect the USB cable..once the USB cable is connected do not try printing..wait for the hardware to get installed..
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Hi,
It is possiblethat the all in one solution software you used in XP doesn't work with Vista, after some update or other. You did the right thing by uninstalling and reinstalling. Make sure you have the correct driver from the HP site..

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP C6180) then click import.
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Hope that helps.

Chris (ziraffa)

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You can also send through the software (fax from Word, etc.) by going to File --> Print and choosing the HP Photosmart C6100 Series Fax from the list of printers... but printing a hard copy may be the simplest way for you.

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