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HP3100 printer won't print--buts scans and copies!! URGENT

I have a brand new HP photosmart 3100 printer, and it won't print. I reinstalled the driver, my computer, a mac, recognizes the printer, it scans fine and copies fine. HOWEVER every time I try to print something it merely prints out an information code and then churns out paper endlessly. I have graduate applications due that need printing on cd's which is why I got this photoprinter PLEASE help I don't know why it keeps churning away!!!

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5 Suggested Answers

Bubbabear64
  • 2794 Answers

SOURCE: Photosmart 2610 prints doc'sPC but not from IE

I wonder if Internet Explorer is corrupt or there could be a virus, adware, or spyware messing things up.

Try scanning the computer for viruses and pups and see if that fixes it.

The only other thing that you could try is to reinstall Internet Explorer but I would scan it first.

Posted on Jun 14, 2008

SOURCE: mac and hp 7780

I had the exact same problem but never could get my Mac to work wirelessly with my 7780 even though the box said it was wireless and worked with OSX....false advertising.  Enough of the problem though.
I set up my printer through my Airport Extreme network.  That solution worked sporadically.  I would get error messages that the computer could not open the printer.  I found clicking the "pause" print button and then clicking "resume" would often work but needless to say that became a pain.
So, my IT guy set the printer up through it's IP address over my airport extreme network.  The printed has worked flawlessly for the last week since this change but.....the fax no longer works and now the scanner takes about 3 minutes per page.
Overall, I have been a die hard HP fan for years but after the nightmares with the L7780, I will NEVER use another HP product.  The item cost me about $459 but I have lost or spent over $5,000 in diminished productivity and IT charges and it STILL DOESN'T WORK AS ADVERTISED!

Posted on Sep 02, 2008

Jastababe
  • 117 Answers

SOURCE: i want to print new

Hi,

What you need to do is clear out the printing "QUEUE".

.
Clearing the Print Queue in Windows
The printer is one of the slowest devices in a computer system. If you had to wait for it to print your document before you could resume writing, you would quickly go back to using a typewriter. To eliminate the delay, Windows reserves a portion of memory for something called a “print queue” (or spooler). The queue works on a first-in first-out basis. You can continue to use the computer and send jobs to the spooler as it feeds a steady stream of data to the printer.
Print queues are nice, except when something happens in the printer to cause it to stop functioning. Sometimes it is just a paper jam and sometimes it is a bit more serious. If you need to cancel the jobs in the print queue, you can simply double-click the printer icon (in the system tray down by the clock) and open the print queue. Depending upon the length of your document and how many documents are waiting to print, the printer icon may appear briefly or for a sustained period. (Note: This would be a good time to remove the paper from the printer before continuing.) If the icon is not there, you can manually open the queue.
Open the Print Queue

  • Windows 98 - click Start, Settings, Printers
  • Windows XP - click Start, Printers and Faxes
    or click Start, Control Panel, Printers and Faxes
  • Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double-click to open the appropriate printer's queue. The Print dialog box will open. Here you will see a list of all of the jobs waiting to print, along with the status of each job. The first print job is at the top of the list.
To cancel a document in the list, right-click it and select Cancel Printing. Most often, it is better to cancel all of the jobs and then resend the documents to the printer.
Cancel All Documents
  • Windows 98 - click Printer on the menu, select “Purge Print Documents”
  • Windows XP - click Printer on the menu, select “Cancel All Documents”
  • Windows Vista - click Printer on the menu, select “Cancel All Documents”
Please note that you must have Administrative rights in Windows XP and Vista to cancel print jobs. If you are the only user, you automatically have administrative rights. If you are on a multi-user computer, you must be an administrator. If are on a network and get a message saying that you do not have Administrative rights, find someone who does.
Under normal circumstances, printing documents are cancelled and will disappear from the queue. If one or more do not disappear, shutdown the computer and restart. When shutting down, you may get a message warning you that your print jobs will be lost if you continue. Tell Windows to shutdown anyway. When you restart, Windows may tell you that you have print jobs waiting. Tell Windows to delete them.
Before you resume work, open the Print Queue from the Start menu. You should find the queue empty. If you are using Windows XP or Windows Vista and the queue is not empty, you will be unable to print. Before trashing your computer, you can try to clear the queue using a secret Windows command.
Click Start, Run, and type “Net Stop Spooler” (without the quotes). Then press Enter. Shutdown the computer and restart. The print jobs should be removed. If they are not, shut down the computer again, take a deep breath, and then go for a long walk. The queue should be clear when you return. Note that you must restart the computer for your printers to resume normal operation.

This should solve your problem, Let me know how it works for you..

~~Jastababe~~

Posted on Nov 20, 2008

  • 160 Answers

SOURCE: problems with HP deskjet f380. Will not print... scans and copies

the system for vista and xp is near to similar. so just click the following links 1 by 1 and go through the instructions as you r missing any minor step to be followed in loading your printer How to load a printer on a pc step by step instructions
http://freepctech.com/pc/xp/xp00168.shtml
How to load a printer on a pc step by step instructions
http://kb.iu.edu/data/aksl.html
Installing a printer on a Windows 95/98 network
INSTALL THE PRINTER on a PC
ENABLE PRINTER SHARING
MARK the NEW PRINTER as a "Sharable" Printer
INSTALL THE PRINTER ON THE OTHER PCs
Troubleshooting Windows 95/98 networking problems
 
http://www.mcgill.ca/ncs/products/soho/networking/printer/
 
How to install a printer driver locally for a remote printer in Windows XP/ Windows 2000-
http://support.microsoft.com/kb/282842

Posted on Jan 06, 2009

  • 43 Answers

SOURCE: printer HP laserjet 3030

If toner cartridge doesn't fix problem you may need a fuser as fuser film either torn or moved too much to the opposite side causing the black band on page.

Posted on Jan 14, 2009

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