Question about Kenmore 31912 Progressive Direct Drive Bagged Upright Vacuum
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Posted on Jan 02, 2017
I had the same problem. The agitator stopped turning after I sucked up a foreign object (my wife's watch) and it got jammed in the intake. After removal of the watch the agitator did not spin when turning on the machine, and the reset button never deployed (it remained buried in its housing and would not depress with a paper clip). The agitator was not bound and I could manually move it in both directions with ease. Faced with prospect of paying $125 or more for a repair, a good sharp kick to the chassis from the top promptly fixed the problem. I have found that kicking malfunctioning electronics often works.
Posted on Dec 05, 2009
Ensure the agitator is not bound up and can be moved manually by hand in both directions. Clean any string or binding material if you find it. Press the reset button on the top of the chassis. If it clicks, then you should try turning it on and see if the agitator spins. If it doesn't spin, I have had luck giving a sharp kick to the top of the chassis.
Posted on Dec 05, 2009
There is a switch that tells the cleaner that the upright is locked
upright and the beater bar won't spin until you depress the foot release
and tilt the cleaner. This switch mount is poorly designed, its just
sitting in a pocket at the pivot of the cleaner. I had to double stick
tape it in the pocket to keep it from moving around and put silicone spray on the pivot. The pivot actuates the switch, but its a bad design.
Posted on Jun 14, 2010
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