Question about SanDisk Sansa Clip MP3 Player

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WMP 11 can't access files to sync with sansa clip

I get a message that says: Windows Media Player cannot access the file. The file might be in use, you might not have access to the computer where the file is stored, or your proxy settings might not be correct.

The files are not in use and they are on my computer. This happens all songs, even ones that I have sync'ed already. I have no problem, however, sync'ing with other devices.

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  • koolgramps01 Jan 06, 2009

    The re-formatting worked. Thank you, catbird17!

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  • 14 Answers

1ST: Just try to 'reset' by holding down the main center button AND pushing UP on the lock/off-on button, for about 8-9 seconds,
It will then 'refresh' the database, shouldn't lose anything,
OR:
Most other problems can be fixed ultimately by the following;
REFORMAT the SansaDisk Clip by finding it in My Computer and right click then just 'format' the thing. THEN drag and drop new music into it (or books), DRAG and DROP, you apparently erase the thing with a 'FORMAT' ....BUT - it's .sys files remain and it is like new {as in empty}
This usually fixes almost anything, should even erase a virus (I'm guessing) but shouldn't hurt it.
Good Luck!

Posted on Jan 05, 2009

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http://mp3support.sandisk.com/sansa/UserManual/CLIP/CLIP_UM_English.pdf

When using Windows Media Player while synchronizing there is an extra option "Shuffle what syncs".
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Make sure the songs you are trying to sync do not have DRM-encryption on them. Converting to mp3 format is the best way to make them sync-able. Otherwise, you can find DRM removal software.

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