Question about HP Photosmart M417 Digital Camera

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Won't read sd card - says card not suppoorted

Hello - my recently purchased HP m417 camera will take photos with its internal 16 MB memory but when I put in a brand new 1 Gig Viking SD card it says CARD NOT SUPPORTED ... when I switch it to another 1 Gig SD card that I took from my working m417 HP Photosmart camera I get the same message ... CARD NOT SUPPORTED ... both cards work in my other working HP Photosmart m417 camera ... is there a fix for this recently purchased unit? - thanks - Hal

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  • Hal Hawley May 22, 2007

    Re: M417 Digital Camera SD fix: I don't have another smaller card but will seek out one. The reformat trick didn't work. My newly aquired M417 wouldn't reformat it. My old M417 recognized it and formatted the new blank 1 Gig SD. But even after reformatting the new 1 Gig SD the newly acquired M417 said CARD NOT SUPPORTED.

  • Hal Hawley May 30, 2007

    I picked up a 256 MB card and had to format it in my old m417 as the recently acquired one again said CARD NOT SUPPORTED. The new 256 MB card would not work in the recently acquired m417 after formatting. . It said NOT SUPPORTED. I think I'll cry.

  • Gemini1978 Mar 14, 2009

    says card not supported and I took it out of the same camera and put it back in and now it says card not supported



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Did you try putting the card in the camera, and using the camera's "format" card option?(Make sure there is nothing on the the card-a format will delete it.) Often times, a digital camera requires a format of the card so the proper file/directory structure can be created. If the card is empty, you have nothing to lose.

Posted on May 21, 2007

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I own an older version , M307. 1 gB SD works fine. in your case, there must be a problem with the interface (contact prblem). I agree with jackboy that there is no point trying for a smaller capacity card.

Posted on May 29, 2007

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It is strange that cards work with one M417 and not the other. I at first thought- card too large- but this appears not to be so. Do you have access to a smaller card just to prove the point? This does seem to be a fault - suggest you return it under warranty or at lest speak to HP tech support.

Posted on May 21, 2007

  • john ash
    john ash May 30, 2007

    If you are still getting card not supported then the camera has a fault and should be returned to vendor if under warranty or out for repair if not.


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