Started getting this message at start up of pc: spoolsv.exe application error "0x7c9137e" reference memory at 0X00000000 could not be read can't print, no pdf, outlook hangs after a short usage, some client programs will not load. Any suggestions? Thanks, Gary
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Re: spoolsv.exe application error
The Spoolsv.exe executable file is responsible for handling the printing process on a Microsoft Windows system. Although this process is not crucial to run your Windows system, you must not terminate it until you think that it is causing problems on the system.
To fix spoolsv.exe application error, you will have to remove these files from the system. To do this, perform the following steps on your Windows XP computer:
Open Control Panel, select Performance and Maintenance, select Administrative Tools and then select the Services option.
In the Services management console, locate the Spooler services, right-click on it and select Stop.
Next, open the C:\Windows\System32\Spool\Printers folder. (Here, we are assuming that your Windows is installed in the default C:\Windows folder)
Delete all the .SHD and SPL files from this folder.
Next, open the TMP folder and delete all old and unused files from this folder.
Finally, restart the Spooler service from the Services management console.
Note: If you are unable to delete the files in Normal Mode, then you may have to restart your computer in Safe Mode to delete the files. To start your PC in Safe Mode, press F8 at system restart and then select the Safe Mode option from Windows Advanced Options Menu.
If deleting the files does not rectify the problem, you must perform a System Restore and rollback your system to the time prior to when the error started appearing on your computer.
It is important for you to know that application errors can also occur due to virus or spyware infections. In fact the Spoolsv.exe process is also a known backdoor vulnerability that can be planted on your computer for malicious purposes by a hacker.
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Fault bucket errors can be caused by many things. Sometimes it is a program that is using memory improperly. Also, it can be a hardware issue with the RAM itself. You can Google RAM TEST and find programs that will test your RAM. MS makes one that you make a boot disk and run it. Also, it never hurts to open your computer and make sure the RAM is seated properly. The last time I saw many random bucket errors it turned out to be 2 of 3 RAM sticks weren't properly seated.
smss.exe is the process that manages sessions in Windows Computer. This is the session manager subsystem, which is responsible for starting the user session. This process is initiated by the main system thread and is responsible for various activities, including launching the Winlogon and Win32 (Csrss.exe) processes, and setting system variables. After it has launched these processes, it waits for either Winlogon or Csrss to end. If this happens normally, the system shuts down; if it happens unexpectedly, smss.exe causes the system to stop responding (hang).
In this case, I suggest that you start the "smss.exe" process manually from the Task Manager. You can press the "Ctrl+Shift+Esc" together to display the Task Manger window. Then, click on the Applications tab then the "new task" tab located at the bottom. In the New task dialog box, please type "smss.exe" and click OK.
However, you can also perform System Restore to restore the Windows System files to the time when it operated normally. Performing System restore will not delete any saved data however, all the installed programs after the selected restored point will be unistalled and require to reinstall them.
Try to remove that on the boot.ini on your system.
You can do that by following this.
1.Click Start>Run>type "msconfig" (without the "") then press enter, On the new window that will comes up that is the msconfig window.
2. uncheck the EABServ.exe on the startup or on the boot.ini. then click apply and restart. I'm not sure if the EABServ.exe is a virus or a malicious file that is not recognize by your antivirus but I know its not a microsoft application.